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Heritage Toyota

S. Burlington, VT

4.9
4,506 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,506 reviews

August 12, 2023

It was a pleasure to work with Billy Burke and the whole Heritage team. I described my wants and needs and Billy came up with what I feel is the perfect car for me. The process was smooth and seamless and More

by sayers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Ploof was in Finance not sales., Heritage Auto
Aug 15, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and Merry (August) Christmas! We are so glad to hear that you enjoyed working with Bill to shop for your new Toyota, and that he was able to help make the experience a special one for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 12, 2023

Easiest car purchase ever. I explained what I was looking for and the car meets all my needs. More

by sayers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Ploof was in Finance
Aug 15, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Toyota, and that he was able to help find the perfect vehicle to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 12, 2023

I met with a lot of different salesman lately, and Frankie was the only one that explained everything to me in detail, so that I understood everything. I appreciated this so much. I recommend Frankie More

by Saramorrill2988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Heritage Toyota responded

Sara, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie and our team to shop for your new Toyota, and that they were able to help make the experience a smooth and stress-free one! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 11, 2023

Having just purchased our second new car from Heritage, our experiences have been positive ones. Both sales and service staff have been personable and knowledgeable in all our dealings. No high pressure sa More

by Adk2998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kemp
Aug 15, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice! We are so glad to hear that you have continued to enjoy working with Steve to shop for your vehicles, and that he was able to make choosing Toyota #2 another smooth experience. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

August 11, 2023

Adam Safford helped me purchase a 2023 Tacoma. Though he is a new sales rep, he immediately showed himself to be honest, knowledgeable, and flexible. By far, this was the best vehicle purchase i More

by Y.Aday
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Safford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam to shop for your new Toyota, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

August 10, 2023

It was a pleasure to work with Matt, easy to talk with, worked with what we wanted. I would highly recommend him! More

by S.lawrey95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Green
Aug 15, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Matt and our team to shop for your new Toyota, and that they were able to help find the perfect vehicle to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 10, 2023

Frankie helped me get into my new truck, very friendly, and not too pushy. He was always very responsive when I reached out with questions. More

by Leo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Heritage Toyota responded

Leo, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie and our team to shop for and bring home your new Toyota! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 10, 2023

Frankie is amazing. Frankie was kind, assuring, patient, and knowledgeable and made my vehicle selection and purchase as smooth and fun as possible. He knew the ins and More

by Ellen Martinsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Safford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Rose
Aug 15, 2023 -

Heritage Toyota responded

Ellen, Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice! We are so glad to hear that you enjoyed working with Frankie to shop for your newest Toyota, and that everything went smoothly throughout the process. We look forward to seeing you in the service department when it's time for your Tundra's first scheduled maintenance visit, Until then, safe travels!

August 10, 2023

Frankie is the man! ! He was courteous, knowledgeable and professional but yet super down to earth. He got me setup with my first EV and I couldn’t be happier. More

by Johncanty25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Heritage Toyota responded

John, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 09, 2023

Thank you Frankie for the great service and for all your help. I’m very satisfied with the service and my purchase. Very glad I stopped at Heritage Toyota in South Burlington. More

by pinkcolores21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Rose
Aug 09, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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