Herlong Ford

Buyers Beware! ! - Dealer not reporting Hail damage on titles! This dealership had falsely advertised a vehicle as a higher trim model, which is an average of $3,00 ! - Dealer not reporting Hail damage on titles! This dealership had falsely advertised a vehicle as a higher trim model, which is an average of $3,000 difference in pricing based on other local dealerships. However when we caught their mistake, the sales manager, Jim Foley, got upset and said they would not change the price at all. On top of that there was a major storm the night before and hail damage had occurred to most of the vehicles on the lot. They had called and offered to take $750 off the price and said there were 10-15 dings in the hood of the car. We showed up and immediately saw there were 50+ dings in the hood, there were almost the same on the roof, and the pillars/panels above the doors also had dings. This car would have been totaled by an insurance agent. We called them out on that as well, saying that the car should be priced much lower because the resale value will be tanked after the title/VIN search reports Hail damage and they admitted to our face "Well, that is only if we claim it on our insurance" which means they are not going to report the hail damage if they can just rip people off and sell the vehicles with a tiny $750-1000 "discount" Check this dealer out on BBB.com - they have 12 complaints open and only 1 resolved, as well has horrible reviews. This is the definition of a scam dealership, i hope this saves someone from the heartache of this place. More

This is the third vehicle we have purchased from Herlong Ford. The dealership has always been very friendly and easy to deal with. Rick White was extremely knowledgeable and made our decision to purchase Ford. The dealership has always been very friendly and easy to deal with. Rick White was extremely knowledgeable and made our decision to purchase very easy. More

Eli was great! They went above and beyond. They actually brought my van to me 2.5 hours away after an unexpected repair was needed right before my test drive. Would They went above and beyond. They actually brought my van to me 2.5 hours away after an unexpected repair was needed right before my test drive. Would definitely buy from them again. Thank you. More

This was an excellent experience. Not too pushy and willing to work with the price of the vehicle. Overall an enjoyable experience. I would recommend asking for Eli if you go. Not too pushy and willing to work with the price of the vehicle. Overall an enjoyable experience. I would recommend asking for Eli if you go. More

Ms. Huizenga, Mr. Ball & Mr. Willingham are some of the reasons I am a dedicated customer. Exceptional Professionals. reasons I am a dedicated customer. Exceptional Professionals. More

Great dealer and a great salesman, Fred Munns! ! Would not want to buy anywhere else. ! Would not want to buy anywhere else. More

Ms Jackie was patient and understood my needs, they also work hard hard to have everything fixed before I received my car. work hard hard to have everything fixed before I received my car. More

Purchased a 2023 F250 and had it delivered only to find out it was out of alignment and only delivered it with one key so if you’re buying beware, make sure you go check the truck out at these guys locatio out it was out of alignment and only delivered it with one key so if you’re buying beware, make sure you go check the truck out at these guys location now they did pay for the front end alignment But wouldn’t make the key or send me another one also the salesman never called me to ask me how I felt about my . More

Herlong Ford has been serving my 2015 Ford Mustang for the past 5-years plus. She could not be running better and she is as safe as ever. I could not be happier. My best to the guys and gals in Herlong the past 5-years plus. She could not be running better and she is as safe as ever. I could not be happier. My best to the guys and gals in Herlong's maintenance staff. More

Fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic great wonderful fantastic wonderful fantastic fantastic fantastic fantastic fantastic fantastic great wonderful fantastic wonderful More