
Herlong Ford
Edgefield, SC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 942 reviews
Outstanding experience, would highly recommend, thank you very much Allan and team. We appreciate your honesty and responsiveness in repairing our truck very much Allan and team. We appreciate your honesty and responsiveness in repairing our truck More
After a terrible weekend spent at Columbia dealers my After a terrible weekend spent at Columbia dealers my wife and I took a chance on driving over an hour from our home to look at some vehicles Herlong After a terrible weekend spent at Columbia dealers my wife and I took a chance on driving over an hour from our home to look at some vehicles Herlong had on their website. At the Columbia dealers we experienced the typical High-Pressure sales tactics and nonsense plus some inaccuracies on the dealer's own websites regarding the vehicles we were there to possibly purchase. At Herlong we encountered a friendly and inviting atmosphere. Our salesman CJ made us feel at home and worked with us literally all day. He never once pressured us or tried to steer us in any certain direction. We test drove at least 7 vehicles of various types and never once felt like we were a bother or a burden. CJ and Herlong went above and beyond when it came to the vehicle we purchased, making sure that everything was in working order since we were purchasing a previously owned vehicle. He and the rest of the people at Herlong were happy to let us do what we needed to do to find the right vehicle for us. We actually felt good when we got home and the next day had no buyers remorse about the purchase, which is a rare thing, in our opinion. Would highly recommend anyone to buy from Herlong. They have earned our future business and so has CJ. More
The employees were very polite and helpful. Shelby Queen did a great job, and I will recommend her to my family and friends. did a great job, and I will recommend her to my family and friends. More
Herlong Ford in Edgefield is a joke! My son purchased a 2016 GMC truck from them in April and he has had nothing but TROUBLE with the dealership since then. The 7th cylinder blew, the transmission blew out 2016 GMC truck from them in April and he has had nothing but TROUBLE with the dealership since then. The 7th cylinder blew, the transmission blew out and now they are having to replace the transmission yet again. As if that wasn't enough, the dealership is TERRIBLE with communication. They have currently had his truck for 3 weeks (tomorrow). We have repeatedly asked for a loaner (which is covered under warranty that we purchased) and we can't get anyone to reply. All we ask for is communication. Why is that so hard? It's been 8 months and the truck has been sitting at the dealership in the service department more than it has been driven. We would LOVE a return call with some answers. You have all of our phone numbers on file and, we have left MULTIPLE messages with the person answering the phone. More
Fred was my sale person he was good, they work with me on my tires and I appreciate that and yes I will be buying from them again my tires and I appreciate that and yes I will be buying from them again More
I purchased a $70000 truck, 2018 ram, with 48000 miles that within 3 days the ABS light came on I take it back to them and they clear the code and tell me they can't get it to come back on to fix it. I pi that within 3 days the ABS light came on I take it back to them and they clear the code and tell me they can't get it to come back on to fix it. I picked the truck up from them and within a mile of leaving the dealership the light comes back on and they are telling me that they cannot service it because it is not a Ford and I need to take it to ram. More
Family Atmosphere with Family Deals! This is my Third Vehicle purchased from Herlong and I pass two other Ford Dealerships to drive to them in Edgefield - WELL WORTH the DRIVE - I Highly Recommend Herlon Vehicle purchased from Herlong and I pass two other Ford Dealerships to drive to them in Edgefield - WELL WORTH the DRIVE - I Highly Recommend Herlong to anyone looking to Buy or Trade Vehicles! And Fred and Merle from Herlong are the BEST in my Opinion More
Easy to work with, made the process easy, would definitely buy from here again. All of the staff were very friendly and gave me the time I needed to decide if what they had was what I wanted and ga definitely buy from here again. All of the staff were very friendly and gave me the time I needed to decide if what they had was what I wanted and gave me space. Never felt rushed or like they were trying to push me into the deal. More
Nice place, I want to say Thank you to Shelby. Nobody take care of new vehicle buyer. Some dealer they did. take care of new vehicle buyer. Some dealer they did. More