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Highland Park Ford Lincoln
Highland Park, IL
709 Reviews
You are sure to find what you are looking for in our large inventory of new Ford and Lincoln vehicles or from our impressive selection of used vehicles. We make purchasing your car, truck, van or SUV easy with our Finance department that will make sure you purchase the best leased or purchased vehicle to fit your needs.
Besides from our sales department, our dealership offers a top notch service department that will make sure your vehicle keeps running for years to come. We offer Ford Manufactured car parts, Quick lane Service, Knowledgeable Repair Service and friendly staff all under one roof.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 709 reviews
April 12, 2026
I have been to the dealership several times, the staff have been very helpful and they were willing to go the extra mile. have been very helpful and they were willing to go the extra mile. More
by RK
Verified Customer
April 11, 2026
Great service experience. Mike Hendrick kept me informed of the progress. High quality professional service at a fair price. Excellent Value Mike Hendrick kept me informed of the progress. High quality professional service at a fair price. Excellent Value More
by skelskey
April 10, 2026
Listened , could not promise car would be ready by end of day but it was , dealer took me home and picked me up . Totally different experience than 3 years ago day but it was , dealer took me home and picked me up . Totally different experience than 3 years ago More
by Catherineoberlander
April 10, 2026
Work that was requested and needed during my first visit was not addressed until my third visit plus I was charged the diagnostic fee twice. They hung a tag on my rear view mirror saying to contact them if was not addressed until my third visit plus I was charged the diagnostic fee twice. They hung a tag on my rear view mirror saying to contact them if I wasn't extremely satisfied and I did. But they did not take any action to address my concern. This dealership focuses on livery drivers and I am not a professional livery driver. More
by Jasonjs
Employees Worked With
Various
April 09, 2026
I really appreciate Michael's transparent no sales attitude. I trust that what he says is what he means. attitude. I trust that what he says is what he means. More
by JSCOTT358
April 08, 2026
I have visited this dealership several times and this is the best service I have received. I have purchased over 5 cars from Highland park Ford the best service I have received. I have purchased over 5 cars from Highland park Ford More
by Kgebremariam
Employees Worked With
Frank Pamintuan
April 06, 2026
The guys are very professional and do a good job. My only complaint is always the same thing...when I get my vehicle back there are greasy fingerprints on my vehicle and I have weather tech floor lin My only complaint is always the same thing...when I get my vehicle back there are greasy fingerprints on my vehicle and I have weather tech floor liners to protect the carpet BUT whichever technician works on my vehicle always seem to put there dirty shoes/boots on the carpet not covered by the floor liners ??other than that highland park Ford is better than most! More
by STEVE@STRONGPRIVATECAR.COM
April 05, 2026
service and service director was good. Things were explained in a professional manner and taken care properly. Overall very satisfactory. Things were explained in a professional manner and taken care properly. Overall very satisfactory. More
by ANWARHAQ5
Employees Worked With
April 04, 2026
Excellent customer service. Worked done by professionals technical team. ?? % satisfaction Best team in Highland park Lincoln and Ford Worked done by professionals technical team. ?? % satisfaction Best team in Highland park Lincoln and Ford More
by Zahid Syeed
