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Hollywood Kia

Hollywood, FL

4.5
5,052 Reviews
Hollywood Kia is South Florida's #1 Volume Kia Dealership. 3yrs maintenance included & NO DEALER FEE
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6011 Pembroke Rd

Hollywood, FL

33023

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Showing 5,052 reviews

September 29, 2023

Received help. Good service and delivery was fast. Appreciate their help with all the required paperwork. More

by GPAZMINO28
Recommend Dealer
Yes
Employees Worked With
Yair Bitton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Urena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Hollywood Kia responded

Thank you for sharing your experience with us! We're happy to hear our staff was able to take great care of you and listen to all of your needs. We truly appreciate your feedback! wecare@hollywoodkia.com

September 29, 2023

Costumer’s service was on point everyone gives you a warm welcome.over all my bust was a great one More

by YENIKIAMOORE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlton
Sep 30, 2023 -

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

September 29, 2023

The hood was broken, wouldn't stay up when returned and the brake fluid cap was missing More

by B954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Hollywood Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base and see how we can turn this around for you. wecare@hollywoodkia.com

September 28, 2023

On 8/30/2023, I took my vehicle for service due to a recall. Mr. Brandon Forrest let me know they didn't have the piece; he was accommodating by allowing me to talk to the service manager, Fernando. He More

by Claudio Navas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Loszynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garfield Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Valera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
FERNANDO DAVILA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheila Ocasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Forrest, service advisor, Sean Emanuel
Sep 28, 2023 -

Hollywood Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Claudio, for choosing Hollywood Kia! wecare@hollywoodkia.com

September 28, 2023

Clean shop with fast and friendly staff. I've never had an issue here and go back after each lease. More

by USAEVO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remebr his name.
Sep 30, 2023 -

Hollywood Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

September 28, 2023

your upsell is too agressive, and the quality of the technical service is mediocre. over the phone are ridiculously rude and unprofessional. never again More

by pf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Hollywood Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. wecare@hollywoodkia.com

September 28, 2023

Problem solved quickly. . courteous customer service.. Mike seemed genuinely concerned and made sure problem was solved. More

by Round4jack
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael T Troedel
Sep 30, 2023 -

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hollywood Kia to be a positive one. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

September 28, 2023

Thank you for doing an amazing job with my car. I am so happy to have it back More

by REXRXPORSCHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yair Bitton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Loszynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alain Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Valera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tevin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yitzhakc Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
FERNANDO DAVILA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheila Ocasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

September 27, 2023

My experience, at Hollywood kia was amazing, Lillian and the whole staff were super helpful and attended to all my needs. The whole process was super quick and smooth and I totally recommend Hollywood to an More

by Daniel Akrish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yair Bitton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Loszynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lillian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Hollywood Kia responded

Thank you, Daniel! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

September 26, 2023

This is the only dealer that has worked on my 2011 KIA Soul. I thrust them. They are friendly, considered, and competent. They have, so far, fix the problems on the same day. More

by ivanq2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Umar Muhammet
Sep 27, 2023 -

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

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