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Honda Universe

Lakewood Township, NJ

Overview
Employees
Reviews
Vehicles
4.8
1,926 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,926 reviews

December 07, 2025

Susan was great to deal with, I was in and out in a couple of hours, all paperwork done and picked up the vehicle the next day. Melissa was a huge help with the financing even with my low credit ratin More

by ROBERT.LEONARDIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sue Simone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa
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Dec 07, 2025 -

Honda Universe responded

Hi Robert, we’re thrilled to hear that Susan and Melissa made your purchase quick, smooth, and supportive, even with your credit concerns. We truly appreciate your referrals and your trust in our team, and we look forward to assisting you and your customers in the future. Thanks for the great review!

December 07, 2025

Neil was an absolute pleasure to work with. It was my first lease, but I have been an owner of Honda’s for twenty five years. He made the whole process so easy. Will only use Honda Universe and More

by AHARTEN625
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2025 -

Honda Universe responded

Thank you for sharing your experience. We’re delighted to hear that Neil made your first lease easy and enjoyable. It means a lot to have your trust after so many years with Honda. We truly appreciate your loyalty and look forward to welcoming you back to Honda Universe for all your future needs!

December 04, 2025

Gracias por confiar en mi y hacerme parte de Honda gracias amigo rey mundo eres un apollo a nuestra comunidad latina More

by ALVRADOJOSE23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Mundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2025 -

Honda Universe responded

¡Muchas gracias a ti por tus amables palabras! Nos alegra mucho saber que tu experiencia fue positiva y que pudimos ser parte de tu proceso. Apreciamos tu confianza y estamos comprometidos en seguir apoyando a nuestra comunidad latina. ¡Gracias por elegirnos y siempre será un placer ayudarte!

November 27, 2025

Purchasing my new car from this dealership was a very pleasant experience and would recommend. More

by DETHMOBIL73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reimer Leuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2025 -

Honda Universe responded

Thank you for sharing your experience! We’re glad to hear that purchasing your new car was pleasant, and we truly appreciate your recommendation. Enjoy your new vehicle!

November 26, 2025

Very good experience and helpful staff. Attentive and knowledgeable throughout the entire experience, would recommend More

by WOLFENICK9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Simone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2025 -

Honda Universe responded

Thank you for sharing your experience! We’re glad to hear our staff was attentive and knowledgeable throughout the process. We truly appreciate your recommendation and look forward to assisting you again!

November 22, 2025

Process went smoothly and Justine was great and help me out in every way possible More

by OLGA.HURTADO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justine Rosales
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Nov 22, 2025 -

Honda Universe responded

Thank you for sharing your experience! We’re glad to hear the process went smoothly and that Justine was so helpful every step of the way. We appreciate your feedback and look forward to serving you again!

November 20, 2025

Was taken advantage of with number games. They called and i explained what happened. Honda understood. The dealership felt differently. Gave me a out the door price gave them a trade in a More

by JRJABLONSKI37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John McGraw
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
2.0
This rating includes all reviews, with more weight given to recent reviews.
Reimer Leuth
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2025 -

Honda Universe responded

Thank you for taking the time to provide your feedback. We apologize for the less than satisfactory experience you had at our dealership. Please call John McGraw our customer relations manager at 732-370-9700 x4109 so he can further assist you.

November 19, 2025

Honda Universe provided a smooth, pleasant experience, and Matt delivered exceptional service with professionalism and care. More

by Sir Joby
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2025 -

Honda Universe responded

Thank you for sharing your experience! We’re glad to hear that Honda Universe made the process smooth and enjoyable, and it’s wonderful to know Matt delivered such professional and caring service. We appreciate your trust and look forward to helping you again!

November 16, 2025

Worked with me to meet my purchase price goal. Great customer service and Reimer, the salesperson, was extremely honest and helpful. No pressure to buy, just happy to help. More

by Eric.clark82482
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reimer Leuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2025 -

Honda Universe responded

Thank you for sharing your experience, Eric! We’re glad to hear that Reimer provided honest, helpful, and pressure-free service while working with you to meet your purchase goals. We appreciate your feedback and hope you enjoy your new vehicle!

November 14, 2025

All I dealt with, Joseph, Matthew, Aimee, John, were great and very reasonable. I’ve recommended Universe plenty of times to many others if they ever become interested in buying a car or trading in as I More

by JoeyRu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2025 -

Honda Universe responded

Thank you so much for your kind words and your continued trust in us! We’re thrilled to hear that Joseph, Matthew, Aimee, and John provided a great and reasonable experience. Your recommendations mean a lot, and we’re grateful to be your go-to dealership for buying or trading in. We look forward to welcoming you back again!

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