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Honda Universe

Lakewood Township, NJ

4.8
1,863 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,863 reviews

January 15, 2021

Excellent Service! They offered me everything they needed to. The Service lady was amazing. They took care of me every step of the way and the made sure i was comfortable the entire way. More

by KROLIVO9614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aimee Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

January 15, 2021

Danny and Rahsaan were amazing! Very helpful .. they were a pleasure! Definitely see myself coming back in the future and recommending both of them for being friendly and extremely helpful More

by Silvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Honda Universe responded

Silvia, thank you for the positive five-star review! We're so pleased to know that Danny and Rahsaan were able to assist you and provide you with such great service. We look forward to seeing you again in the future!

January 14, 2021

I was greeted immediately by a very well informed professional salesman. I felt safe and clean in the environment as there were safety precautions in place. I was not rushed and quite pleased with th More

by FALLENTRIANGLE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Martinez-condado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Rivera-Coates, Paul Dugan, Bryant Carrero, Daryl Colatrella
Jan 15, 2021 -

Honda Universe responded

Thank you for the excellent five-star review! It's a pleasure to know you had a great experience at our dealership and we look forward to working with you again in the future!

January 14, 2021

I walked in and was immediately greeted by Emily, who presented a warm and welcoming energy - so from the start she had already caught my interest in searching for a new vehicle. Most of the time, I walk More

by Rachel S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Esposito
Jan 15, 2021 -

Honda Universe responded

Rachel, thank you for taking the time to provide such great feedback! We're so happy that Emily could assist you and make your car buying experience an excellent one. We truly appreciate your kind words and look forward to seeing you again!

January 13, 2021

Daryl was great and very accommodating. Quick to respond to any questions after sales. Would recommend Daryl as your salesman He did his best to get me in and out and home with a new suv! More

by SHAUNSEY13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Swenson, Daryl Colatrella
Jan 13, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with Daryl! It's a pleasure to know he could assist you and make your experience at our dealership a memorable one!

January 13, 2021

It was great from the time we walked in to the time we left. Great experience all around. Glen & Daryl made us feel luke family More

by JWIGGINS0928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cunha, Glenn Swenson, Daryl Colatrella
Jan 15, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

January 13, 2021

Service was quick and efficient. I have never been anywhere that has has served me the way Honda universe did. I would recommend them anytime! More

by HIRAMC13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Ramos
Jan 15, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

January 13, 2021

Best Honda Dealer out there. Lisa in service is the only person I will deal with when I bring my car in. Danny in sales is the one I refer all my family and friends to. Best of the best! More

by drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa - Service
Jan 15, 2021 -

Honda Universe responded

Drew, thank you for the excellent five-star review! It sounds like our team provided you with excellent service and we hope to see you again soon!

January 13, 2021

Very professional and got my flat repaired in a timely fashion. Amazing 10/10 recommend going here! Jessica was very pleasant to deal with and made me feel like I was a priority. Thank you More

by SKAM8787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Jan 15, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

January 12, 2021

Lisa is always helpful when I need my car serviced at Honda Universe. The rear brake pads were replaced and a 4 wheel alignment was done. Lisa was able to apply my coupons and the work was done in a li More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
Jan 13, 2021 -

Honda Universe responded

James, thank you for the positive five-star review! We're happy Lisa was able to assist you and make your experience a positive one. We truly appreciate your kind words and look forward to seeing you again in the future!

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