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Honda Universe

Lakewood Township, NJ

4.8
1,855 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,855 reviews

December 14, 2020

I was in for a basic service a couple of weeks ago and as always it was hassle free and while I was waiting John McGraw came out to see how everything was going . John is so easy to talk to and really makes More

by happycamper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with John!

December 11, 2020

Neil is the best salesman ever. The nicest most down to earth guy ever. He really took care of me today! Highly recommend him to anyone! The whole staff honestly was nothing but super personable and genuin More

by Erica Morieko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Honda Universe responded

Thank you for the positive feedback, Erica! We're so pleased to know that Neil was able to assist you and provide you with excellent service. At our dealership, customer satisfaction is our top priority and we're happy to have met that mark!

December 10, 2020

We went to Honda Universe to buy my son a Honda. I was very happy not to be pressured and able to take our time to decide what to purchase. I would always recommend this dealership. More

by kat130SR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Honda Universe responded

Thank you for the great five-star review! We're so pleased to hear our team was able to assist you and your son during your car buying process!

December 09, 2020

John McGraw is one of the most courteous, professional, and knowledgeable managers I've ever had the pleasure of working with. Put me in the car I wanted at a rock bottom price. Highly recommended! More

by Alb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Honda Universe responded

Thank you for the excellent five-star review! We're so happy John could assist you and make your experience one to remember. We look forward to working with you again in the future!

December 09, 2020

First time buying a Honda, wasn't really sure but after speaking with John McGraw who was very knowledgeable and patient, we were definitely sold! More

by zseda
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Honda Universe responded

Thank you for the excellent five-star review! We truly appreciate your kind words regarding your recent experience with John!

December 09, 2020

We purchased our Honda CRV last year and we love it!. We always come back to Honda Universe for Service. Mainly because John McGraw has made our experience very pleasant and he is always very courteous. J More

by gtraff24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Honda Universe responded

Thank you for the positive five-star review! We're so pleased to hear that John could assist you and make your experience one to remember. We truly appreciate your kind words and hope you love driving around in your new Honda CRV!

December 04, 2020

I came back to Honda Universe for my son's first car purchase. I was able to work with John McGraw and as always we were very happy with the experience. Thank you John. More

by mickie201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Honda Universe responded

We truly appreciate you taking the time to provide such great feedback regarding your experience with John!

October 15, 2020

Great service and follow up! We purchased our new Honda Accord Touring last March. We had a fender bender so we needed some parts and installation. Out experience couldn’t have been better! Service got me More

by RobandLorHubb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica in service!
Oct 16, 2020 -

Honda Universe responded

Thank you for the exceptional five-star review, Rob and Lorraine! We truly appreciate your kind words and are happy to hear you had such a great experience at our dealership. We look forward to working with you again in the future!

October 12, 2020

My husband and I bought a 2020 Honda Civic sport and Yvette Rivera-Coates was amazing she had a lot of patience with us she treated us like family. Will definitely recommend her More

by ssanchez56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvette Rivera-Coates
Oct 12, 2020 -

Honda Universe responded

Thank you for the positive feedback! We're so happy to hear you and your husband had a pleasant experience working with Yvette and we look forward to working with you again in the future!

October 06, 2020

i went to honda universe just to look around maybe to buy a car.Jim brennam was the sales person very very friendly and a lot of smile He made me buy a car after easy explanations I would recommend him 5 st More

by thinset54
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jim brennam 5 stars
Oct 07, 2020 -

Honda Universe responded

Thank you for the excellent five-star review! We're pleased to hear you had such a great experience at our dealership!

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