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Honda Universe

Lakewood Township, NJ

4.8
1,854 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,854 reviews

March 01, 2019

Carmine is the best! Just bought a used Honda accord from Carmine. I didnt think it was going to work out for me but I have never seen a salesman work as hard as Carmine d More

by Barbara8691
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmine Buono
Mar 01, 2019 -

Honda Universe responded

Thank you for sharing your five-star review with us. It is a pleasure to know that Carmine was able to provide you with excellent assistance! Thanks for choosing Honda Universe, and we hope to see you again soon!

March 01, 2019

Survey John McGraw is an all around fantastic man. Very kind, thoughtful, and definitely goes out of his way to make sure every customer at Honda Universe is More

by Cargirl#724
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Honda Universe responded

Thank you for the thoughtful review. It is wonderful to hear that John was able to provide you with excellent customer service! We enjoy knowing that he was thoughtful and provided you with a great experience. Thank you for choosing Honda Universe.

February 28, 2019

Great Service Brought in my 2013 Honda Insight for service and was very pleased with the service team. They were very helpful with the service needed. They never pu More

by kseymou02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harvey Schneider
Feb 28, 2019 -

Honda Universe responded

Thank you for sharing your five-star review with us. It is a pleasure to know that our service team was able to provide you with excellent customer service! Thanks for choosing Honda Universe, and we will look forward to seeing you again.

February 28, 2019

Great experience the Staff was very helpful any questions I had about the features of my new car they had the answer for! The prices were unbeatable a overall great e More

by Carbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Honda Universe responded

Thank you for the wonderful review. We are happy to know that our team was so helpful and explained all of your car's features. It's also great to hear that they were able to help with all of your questions, and we'll look forward to seeing you again!

February 27, 2019

Good buying experience Carmine was a great salesman and took the time to find the right car for me. Definitely a straight shooter. I would recommend him to anyone. More

by Art123345
Recommend Dealer
Yes
Employees Worked With
Carmine Buono
Feb 28, 2019 -

Honda Universe responded

Hello Art, thank you for the five star review. We are happy to hear that Carmine was so helpful and we appreciate your comments. It's great to know that he provide you with a excellent customer service.

February 25, 2019

Very patient Very good drove a lot of cars awesome people clean dealership great coffee fast service department a lot of vehicles to choose from. Sales department More

by Paulie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmine Buono
Feb 27, 2019 -

Honda Universe responded

Hello Paulie, thanks for your five star review. It's nice to hear that our team was very accommodating and able to help. Thank you for choosing Honda Universe and we look forward to seeing you again.

February 25, 2019

CHRISTINA IS AMAZING!! 5 stars is not enough to give this woman. Christina is a God-sent, she really went above and beyond for me and I’m so grateful! I honestly could not h More

by Gerri Kirby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Barrett
Feb 25, 2019 -

Honda Universe responded

Hello Gerri, thank you for your very thoughtful five star review. It's wonderful to hear that Christina was so helpful and able to provide you with a great car buying experience! Thank you again for all your compliments for Christina and for choosing Honda Universe.

February 25, 2019

Great Experience John McGraw - Customer Relations Manager, Neil Goldstein - Sales Consultant, and the rest of the team at Honda Universe made the new car buying quick More

by toph36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2019 -

Honda Universe responded

Thank you for sharing your five-star review with us. It is a pleasure to know that John was so great and made your car buying experience quick and easy! Thanks for choosing Honda Universe for your CRV purchase; we hope to see you again!

February 22, 2019

New Honda purchase Carmine was helpful and made our deal happen with the price that was agreed on. Very easy and very helpful and made the process simple More

by jcfd4207
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmine Buono
Feb 22, 2019 -

Honda Universe responded

Thank you for sharing your five-star review with us. It is a pleasure to know that Carmine was able to provide you with excellent assistance! Thanks for choosing Honda Universe, and we hope to see you again soon.

February 22, 2019

OUTSTANDING Carmine Buono was OUTSTANDING in making this process very easy going and it is definitely the best experience I had in a dealership! I recommend every More

by Arthur32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Cunha, Carmine Buono
Feb 22, 2019 -

Honda Universe responded

Hello Arthur, thank you for sharing your five-star review with us. It is a pleasure to know that Carmine was able to provide you with excellent assistance! Thanks for choosing Honda Universe, and we hope to see you again soon!

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