Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Honda Universe
Lakewood Township, NJ
1,855 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,855 reviews
May 19, 2024
Terrible experience with Sur Simone & Salerno. If I had a chance to do it all over again I would have never went there. I will never go there again either !!! Got a terrible interest rate with a 8 If I had a chance to do it all over again I would have never went there. I will never go there again either !!! Got a terrible interest rate with a 856 credit score , I refinanced outside of Honda Universe for 6,78. “Now” I am saving $$$ without there help. Buys beware of this Dealership, they only want your business once. I buy a car every 2 to 3 yrs but not from them “ever”. The only thing they had to offer was a car that I was happy with. If there lips are moving, you know they are lieing to you !!! More
by SALVATOG9
Verified Customer
May 18, 2024
Matt Van Pelt listened to my direction, steered me into the vehicle that suited all my needs. I absolutely love the Pre owned Honda CRV that he sold me. I will definitely recommend him to family and frien the vehicle that suited all my needs. I absolutely love the Pre owned Honda CRV that he sold me. I will definitely recommend him to family and friends. He also sold my daughter a HRV a year ago. An excellent experience all around!! More
by PATDOLES07
May 18, 2024
Second Ridgeline from this dealership. Nick was very personable and professional. Helped in every of the deal. Nick was very helpful in setting up the phone in the truck. Even though the f Nick was very personable and professional. Helped in every of the deal. Nick was very helpful in setting up the phone in the truck. Even though the finance department was backed up Rahsaan got me in out quickly. Nick also kept me updated as to when the truck was to arrive at the dealership. More
by JAYDWY
May 14, 2024
I’ve bought the second car at this dealership and my experience continues to be amazing. Javier was my salesman, he is very professional and very comfortable to work with. Best experience I’ve had. I re experience continues to be amazing. Javier was my salesman, he is very professional and very comfortable to work with. Best experience I’ve had. I really recommend this dealership for anyone looking for a hassle free buying experience. I have been very happy with both cars I’ve purchased from this dealership my Honda accord and CR-V. In the future I will most certainly buy my next vehicle from this dealership. Service was amazing. I really appreciate the staff that works at Honda universe. I’m so happy that Javier and the staff made the whole experience amazing. More
by Iryna Zavalko
May 06, 2024
Dealership was very accommodating in finding me the color I wanted. This is the second time buying from this dealership within 6 months due to a car accident. It would've been better if I was able to get t I wanted. This is the second time buying from this dealership within 6 months due to a car accident. It would've been better if I was able to get the propack included like I did last time. More
by TAZGIRL414
May 04, 2024
I purchased a new car from them and got a great deal ! ! I did check around in my area and they gave me the best price and had the model in stock. ! I did check around in my area and they gave me the best price and had the model in stock. More
by pfloranj
May 03, 2024
Always a pleasure to deal with the staff at Honda Universe, recomend this dealership for purchase Universe, recomend this dealership for purchase More
by Wruo125
Employees Worked With
May 02, 2024
Alex from Honda Universe is so easy to work with. We needed a car quickly, and knew exactly what we were looking for. He found us the perfect car for our family that same day and worked with us on an We needed a car quickly, and knew exactly what we were looking for. He found us the perfect car for our family that same day and worked with us on an awesome price. Not only was he easy to work with, he was a no pressure salesman. Fast-forward a couple weeks after purchase, we had a minor repair, and Alex and his team had it fixed in less than a couple hours. He even made it a point to deliver it to our home and get it washed, knowing we were without a car. If a Honda is in your future, I highly recommend Honda universe and Alex! More
by Cdufour78
Employees Worked With
Alex Honda Universe
April 30, 2024
Excellent Professional Service! Easiest car buying experience ever! Would recommend over and over again.Keep it going! Easiest car buying experience ever! Would recommend over and over again.Keep it going! More
by Shanndo33
