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Honda Universe

Lakewood Township, NJ

4.8
1,854 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,854 reviews

November 04, 2022

Dealership was very good, and very efficient. Loved the service at Honda Universe. Will be back again! More

by GONZALEZSAMANTHA613
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2022 -

Honda Universe responded

Thanks for sharing your kind remarks for our team. We're glad to know that our service department was very helpful with your needs.

November 03, 2022

The process was easy. no pressure from any sales.person or management. As a matter of fact management was very accommodating. More

by MGIORD1876
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cunha, Brian D'Zio
Nov 04, 2022 -

Honda Universe responded

It's great to hear that everything was easy and you found our management team to be very accommodating as well. Thanks!

November 02, 2022

Excellent sales department, personable while helping me, the customer and my family, figure out what vehicle I was really needing and/or wanting without feeling pushed to purchase before I was ready. More

by IAMCOUSCOUS2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Brian D'Zio, Nico Demaglhaes
Nov 02, 2022 -

Honda Universe responded

It's wonderful to hear that our team was very helpful and you're pleased with your purchase. Thanks!

November 01, 2022

Yvette Rivera sold me my 2nd Honda CRV she is a wonderful saleswoman. if your looking for a car you should call Yvette from Honda Universe she is by far the best.. More

by redbulls1124
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Yvette Rivera-Coates, Brian D'Zio, Nico Demaglhaes
Nov 01, 2022 -

Honda Universe responded

Thanks for sharing your kind remarks for Yvette Rivera. It's great to hear that she was so helpful and you're pleased with everything!

October 29, 2022

Very smooth buying process, made a deal over the phone and picked up the car when it arrived. I will definitely buy from them in the future, as well as recommend to others. More

by JM102602
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cunha, Yvette Rivera-Coates
Oct 29, 2022 -

Honda Universe responded

It's great to hear that our team was so helpful with your buying process and you're pleased with everything. Thanks for the great recommendation as well.

October 27, 2022

Very nice environment. Everyone was sweet and helpful! They made my first time experience there great! Would recommend everyone to come here More

by ARISANCHEZ980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Honda Universe responded

Thanks for telling us that everyone was sweet and helpful. It's so nice to hear that your first experience with us was great and you're willing to recommend our team as well.

October 27, 2022

I appreciated all of Jose’s help! He assisted me greatly my first and second time at the dealership. More

by LELEMARANDA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Martinez-condado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Oct 28, 2022 -

Honda Universe responded

It's really great to hear that Jose was helpful and you were pleased with your visit to our dealership!

October 23, 2022

I pre ordered my CRV EX-L Hybrid and although it was promised for a July delivery, It arrived in September and the whole transaction was seamless all the way through to financing. Usually an excruciati More

by fuccello
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Avelino
Oct 24, 2022 -

Honda Universe responded

It's really great to hear that your car arrived early and you're pleased with everything. Congratulations on your new CRV EX-L Hybrid and please let us know if we can do anything else to help.

October 20, 2022

Steve helped me with the new Honda Passport, he made everything as easy as possible. Thank you! More

by ShaylaWardell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen DelPizzo
Oct 21, 2022 -

Honda Universe responded

Thanks for sharing your kind remarks and congratulations on your new Honda Passport.

October 17, 2022

The employees' working for Honda Universe are amazing and professional. My experience during my purchase of a 2023 Honda Ridgeline, was stress free and effortless. I highly recommend purchasing your Honda fr More

by Sdup1974
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Yvette Rivera-Coates, Brian D'Zio
Oct 17, 2022 -

Honda Universe responded

Thank you for sharing your kind remarks. It's wonderful to hear that Yvette Rivera-Coats was very professional and your 2023 Honda Ridgeline purchase was stress free and effortless. Thanks for the terrific recommendation as well.

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