Honda Universe

This dealership goes above and beyond to make sure you get exactly what you want and the deal you need. They are extremely friendly and caring. Not your typical car dealership! Nick Salerno, Glenn Swen get exactly what you want and the deal you need. They are extremely friendly and caring. Not your typical car dealership! Nick Salerno, Glenn Swenson, and Neil were so helpful w my impossible situation. More

Alan at Honda Universe was amazing, he was patient and able to answer all my questions I had. the place in general was clean and had a nice atmosphere. able to answer all my questions I had. the place in general was clean and had a nice atmosphere. More

I had a great experience at Honda universe the sales managers were great and went over everything with me and made it an easy. The salesman were nice also and went over the car with me with any question managers were great and went over everything with me and made it an easy. The salesman were nice also and went over the car with me with any questions I had. John McGraw was very helpful and took the time to talk to me and made sure I was satisfied with my experience at Honda universe. I recommend Honda universe. More

Overall extremely unhappy. Made a deal via phone with Yvette my sales rep, and agreed on a monthly payment. She never confirmed my address so when I got to the dealership to s Made a deal via phone with Yvette my sales rep, and agreed on a monthly payment. She never confirmed my address so when I got to the dealership to sign off on the deal, my payment went up $100 since I live out of state and my down payment increased drastically. I was told it was too late to get out of the deal even though I had not signed any paper work yet. I felt forced into a deal I was not happy with. She also came to my car while leaving and told me to go on the website and leave a good review. This felt extremely awkward. A week later I am bombarded with multiple calls telling me I need to get a Pa license asap in order to get my car registered in Pa. I am only living in Pa temporarily so I had to run to the dmv last minute to get a Pa license, even though I am moving back to NJ in July. Lastly, I was still charged for my old car payment weeks after I traded it in. When I told Yvette, her response was I was suppose to cancel that payment. I was never told to do this and did not have to do that last time I traded in my lease. Yvette couldn’t seem to care less and told me to call Honda financial. I called and was told I should be receiving a check via mail soon. $309 was taken from my account almost 3 weeks ago and I still not have received that check. More

The process was quick and easy. We were greeted as soon as we walked in to the dealership and Yvette made everything go smoothly from that point on. She really took care of us from We were greeted as soon as we walked in to the dealership and Yvette made everything go smoothly from that point on. She really took care of us from start to finish. I would recommend to all my friends and coworkers. More

It was a pleasant and satisfying experience. Everyone was very helpful and knowledgeable. It was a great experience. Everyone was very helpful and knowledgeable. It was a great experience. More

are you kidding me? this is one of the down right rudest sales people I have come across and honestly I think she has a complex working in a male dominated environment. this is one of the down right rudest sales people I have come across and honestly I think she has a complex working in a male dominated environment. Shame on her as to how she treats her customers. As a female who works in male dominated IT, I'm embarrassed by her actions. I would not recommend this dealership because of her. More

I had the best experience for buying my first car. Everyone was very helpful and the salesman explained everything very well. Everyone was very helpful and the salesman explained everything very well. More

Awesome service, Yvette was so helpful with information and giving me all information. Needed to make it quick and easy and giving me all information. Needed to make it quick and easy More

Sue was very helpful and forthright. We were able to negotiate a good deal for the car. She was very pleasant and professional to deal with. We were able to negotiate a good deal for the car. She was very pleasant and professional to deal with. More