Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Honda Universe
Lakewood Township, NJ
1,865 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,865 reviews
April 16, 2021
I'm pleased with the service although I had to bring the car back as soon as I left as the problem I brought it for was supposed to been fixed and it was not. car back as soon as I left as the problem I brought it for was supposed to been fixed and it was not. More
by JCAL731
Verified CustomerEmployees Worked With
Jessica ramos
April 16, 2021
Matt Vanpelt was very helpful and made our buying experience stress free. Our thanks to Matt and we will recommend Honda Universe to our friends. experience stress free. Our thanks to Matt and we will recommend Honda Universe to our friends. More
by FMEAGHER325
April 16, 2021
This dealership was an excellent and comfortable experience. I will definitely come back to do business with this dealership. I was impressed with my salesman! experience. I will definitely come back to do business with this dealership. I was impressed with my salesman! More
by JPDIIORIO
Employees Worked With
April 16, 2021
Service was great but, the price my insurance paid was insane. Other than that, I might take my car elsewhere for a cheaper price and faster service. insane. Other than that, I might take my car elsewhere for a cheaper price and faster service. More
by JOSIE070278
Employees Worked With
Lisa
April 15, 2021
Everyone at the dealership was knowledgeable and very willing to meet my requirements. They were helpful and never did they pressure me during my time. willing to meet my requirements. They were helpful and never did they pressure me during my time. More
by TGDAMA1
April 15, 2021
Honda Universe service center was very nice! They promised I'd be out within an hour and I was done within 30 minutes. The service writers were very nice! promised I'd be out within an hour and I was done within 30 minutes. The service writers were very nice! More
by MML673
Employees Worked With
April 14, 2021
My wife and I had a very positive experience at Honda Universe. Our sales rep, Steve, was knowledgeable and answered all our questions - not just the ones we came in with, but others as they occurred. Universe. Our sales rep, Steve, was knowledgeable and answered all our questions - not just the ones we came in with, but others as they occurred. It was our first lease, so we had a number. He also allowed us to do the test drive alone. Finally, both he and the manager were able to help us achieve a suitable lease agreement. More
by ED-PHYLLIS
April 14, 2021
Smooth streamlined process when trading in my lease for an upgrade. No hassles or given thr run around when asking questions. I would recommend to anyone an upgrade. No hassles or given thr run around when asking questions. I would recommend to anyone More
by smoothjenks
Employees Worked With
Al Cunha, Yvette Rivera-Coates
April 14, 2021
Everyone was very nice, but the process was way to long. 3 1/2 hours at the dealership was a long time. The employees were waiting for me to leave. 3 1/2 hours at the dealership was a long time. The employees were waiting for me to leave. More
by DONNAC657
Employees Worked With
Paul Dugan
