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Honda Universe

Lakewood Township, NJ

4.8
1,865 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,865 reviews

March 10, 2021

Yvette was my sales person, from the start she was very pleasant made sure the vehicle was clean and sanitized prior to receiving it. Even after the purchase she helped me through service of the vehicle. I More

by BONNIELAYTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cunha, Yvette Rivera-Coates
Mar 11, 2021 -

Honda Universe responded

Thank you for the positive feedback, Bonnie! We're so happy Yvette could assist you and provide you with excellent service!

March 10, 2021

Service was great, very efficient. They made servicing my vehicle an absolute breeze. When leaves in the fan were making noise after I left the lot they were super helpful in resolving the issue. More

by MLEON713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
Mar 11, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

March 09, 2021

Our experience with your dealership was great. Matt Van Pelt answered our questions and concerns in a timely manner, we were happy with our purchase and happy that we were not at the dealership all day lon More

by CAREYM19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

March 09, 2021

John is an exceptional person who ensure his customers are completely satisfied at all times. I would recommend John and the Honda Universe team ALWAYS. More

by MICDOUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Honda Universe responded

Thank you for the exceptional five-star review! It's a pleasure to know John could assist you and make your experience one to remmeber!

March 08, 2021

Exceptional service as always. Very helpful and patient. I have come here for 3 cars now and will keep coming back. Thank you again as always More

by CAITLINFLORIO88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

March 08, 2021

The dealership was great and quickly serviced my car. Thank you so Jessica for her help in accommodating me and my kids as we were there! More

by KG022286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Ramos
Mar 09, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

March 08, 2021

Just bought a new Honda Clarity Touring. Yvette and her Manager Glen were excellent. Deal was done quick and was a pleasure dealing with them. They were able to work with me and obtain the car specifically More

by jero20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvette Rivera-Coates, Glenn Swenson
Mar 09, 2021 -

Honda Universe responded

Thank you for taking the time to provide such great feedback! We truly appreciate your loyalty to our dealership and we hope you love driving around in your new Honda Clarity Touring!

March 08, 2021

Traded in my 2018 Honda CR-V EX for 2021 Honda CR-V Hybrid Ex. Received best value for my trade-in along with great deal on my new very fuel efficient Hybrid CR-V. Great customer service experience. More

by Anil_D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

March 06, 2021

Great customer service My salesman Joseph was great , he called me the next day after delivery of my new Honda to see if everything was alright, purchased many new cars and that was the first ,and Neil Gold More

by Frank M
Recommend Dealer
Yes
Employees Worked With
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

March 06, 2021

Thank you to Yvette for helping us get another great deal! Thank you to Glenn as well for making it happen!! We are very satisfied customers!! More

by alysha.d.lopez
Recommend Dealer
Yes
Employees Worked With
Yvette Rivera-Coates, Glenn Swenson
Mar 09, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

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