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Honda of Cleveland

Cleveland, TN

4.8
1,549 Reviews
Locally owned and operated with a A+ Better Business Bureau rating, Honda Cleveland is a full service Honda dealership. Honda Cleveland has been awarded Honda's President's Award seven times and was the first dealer in Tennessee to be Express Service Cerified. Honda Cleveland has been nominated four times for the Better Business Bureau's Torch Award for business ethics.
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2701 South Lee Highway

Cleveland, TN

37311

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Showing 1,549 reviews

May 30, 2016

Oil change and new tires Every time I come here it is just a great experience, and it helps that I know who is working on my vehichle. Mark Duncan is always just the biggest h More

by Tfrady5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2016 -

Honda of Cleveland responded

Thank you for the great feedback and your loyalty to Honda Cleveland.

May 30, 2016

Small repair on brand new car Honda of Cleveland has the most courteous staff and an excellent service department. Everyone in every department is so helpful and is always all smil More

by CarrieDenise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Baker
Jun 03, 2016 -

Honda of Cleveland responded

Thank you for allowing us to take care of all your vehicle needs and for sharing your positive experience with everyone!

May 30, 2016

Outstanding Service department is always friendly and professional.. Mark is at the top of his game!!! This man always goes above and blind to make your service e More

by Goode01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2016 -

Honda of Cleveland responded

Thank you for the kind words!

May 30, 2016

Outstanding We recently purchased a 2016 Pilot and took it in for the first service. Mark Duncan was the service advisor and he did a great job. This dealership, More

by ChattHonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2016 -

Honda of Cleveland responded

Thank you for the kind words and your loyalty to Honda Cleveland!

May 30, 2016

Awesome experience I had the most pleasant experience purchasing my new vehicle last week. Mark Duncan was amazing along with Andre. I would recommend anyone buying t More

by martha brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Dolberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2016 -

Honda of Cleveland responded

Thank you Martha for giving us an opportunity to take care of you!

May 29, 2016

Great experience I had to get work done on my Honda Civic. Mark made it so stress free! Had a loaner car ready when I dropped my car off so I didn't have to worry abou More

by Hondajan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2016 -

Honda of Cleveland responded

Thank you for the positive feedback, we appreciate your loyalty to Honda Cleveland.

May 27, 2016

Hospitable Transitioning into life as a widow isn't easy, but learning to deal with car maintenance for the first time in my life is made easier by the friendly More

by Vicki Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2016 -

Honda of Cleveland responded

First of all, we are sorry for your loss! Thank you for allowing us an opportunity to help make this transition better for you and for sharing your experience with everyone.

May 25, 2016

"Friendly Dealership" Honda of Cleveland is the best dealership in the Chattanooga area. The service department is always on time and courteous. If you are looking for a fr More

by BCB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2016 -

Honda of Cleveland responded

Thank you for the kind words and your loyalty to Honda Cleveland!

May 24, 2016

Great Service and Warranty Repair The service and warranty work coordinated by both Greg Lee and Roger Russell on my 2011 Honda CRV was excellent. Not only did they coordinate the More

by jamesdfrye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Lee
May 26, 2016 -

Honda of Cleveland responded

Thank you Jim for the positive feedback!

May 24, 2016

1st oil change This was my first service for an oil change. Everyone was very helpful and friendly. My kids enjoyed the juices and snacks in the waiting area. Thank More

by ashleyfine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Joslin, Brandon Perry
May 26, 2016 -

Honda of Cleveland responded

Thank you Ashley for trusting us with your service needs and for sharing your experience!

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