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Honda of Cleveland
Cleveland, TN
1,548 Reviews
Locally owned and operated with a A+ Better Business Bureau rating, Honda Cleveland is a full service Honda dealership. Honda Cleveland has been awarded Honda's President's Award seven times and was the first dealer in Tennessee to be Express Service Cerified. Honda Cleveland has been nominated four times for the Better Business Bureau's Torch Award for business ethics.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,548 reviews
May 24, 2016
EXCELLENT SERVICE DEPARTMENT Even though I live in Chattanooga and there is a Honda dealership approximately 3 miles from my home, I drive to Honda of Cleveland for service and bu Even though I live in Chattanooga and there is a Honda dealership approximately 3 miles from my home, I drive to Honda of Cleveland for service and buy my cars there. I have been their customer for at least 16 years. They are friendly, knowledgeable and I trust them completely. Special thanks to Mark Duncan who is outstanding and always goes the extra mile.!!! Actually, I have never encountered any employee there who was not friendly and helpful. Great service department!! More
by SandraC
Employees Worked With
Helpful May 24, 2016
Love my honda! Made my online appointment..received my confirmation..sent me reminders....brought my Honda to the dealership...welcomed and offered snack and drinks Made my online appointment..received my confirmation..sent me reminders....brought my Honda to the dealership...welcomed and offered snack and drinks while I waited. In and out in no time at all. Very professional and pleasant experience as always. Thanks Honda of Cleveland and Mr. Russell. More
by Teamkeown
Employees Worked With
May 23, 2016
Service and Sales Department I want to thank James Matthews (my sales rep) and William Oltz (my service rep). They always make me feel VIP. I couldn't ask for better service from I want to thank James Matthews (my sales rep) and William Oltz (my service rep). They always make me feel VIP. I couldn't ask for better service from true southern gentlemen!! Thanks guys! I actually look forward to my car maintenance! More
by Mrsrstewart
May 21, 2016
Great service! I've always had my car serviced here, and they always provide quick and quality service. Everyone there is very helpful and friendly. I know I can alw I've always had my car serviced here, and they always provide quick and quality service. Everyone there is very helpful and friendly. I know I can always trust the service I get done at Honda of Cleveland. More
by Nicole Hayes
Employees Worked With
May 21, 2016
Wonderful Service, As Always, Saw Mark Duncan today, and, as always, he was on top of what needed to be done and how to get it done well. The service people there have been great Saw Mark Duncan today, and, as always, he was on top of what needed to be done and how to get it done well. The service people there have been great in the little over three years ago that I bought my new Honda from this dealership. Highly recommend them to others! More
by CR-V Driver
Employees Worked With
May 21, 2016
Best experience at a Dealership Service Center I have been going to Honda of Cleveland for the past year. I love dealing with everyone there. Very friendly environment. The service department is th I have been going to Honda of Cleveland for the past year. I love dealing with everyone there. Very friendly environment. The service department is the best. They have always taken care of me when go in for service. They are very knowledgeable and friendly people. I can leave my car with them for service and can expect the work to be finished in a timely manner. More
by Cdriver
May 20, 2016
Excellent service Extremely nice and knowledgeable service technition. Took time to explain service and went out of his way to find coupons to help with bill. Very qui Extremely nice and knowledgeable service technition. Took time to explain service and went out of his way to find coupons to help with bill. Very quick service or provided loaner vehicle for service taking awhile. More
by Chayes
May 20, 2016
Great experience The staff as a whole is always friendly and Mark keeps me updated on the process durning my visits. Keep up the good work and I will always bring my c The staff as a whole is always friendly and Mark keeps me updated on the process durning my visits. Keep up the good work and I will always bring my car to Honda of Cleveland. More
by WW
Employees Worked With
May 20, 2016
Express oil & filter change Everyone was helpful and kind and service was very prompt. It's been a pleasure to deal with the staff from the original purchase to the scheduled ser Everyone was helpful and kind and service was very prompt. It's been a pleasure to deal with the staff from the original purchase to the scheduled service and maintenance More
by Clinton
Employees Worked With
May 19, 2016
Went out of way These guys r great. Went out of their way to see that my car was on done on time and delivered to me. Very pro at what they do These guys r great. Went out of their way to see that my car was on done on time and delivered to me. Very pro at what they do More
by Sharons
Employees Worked With
Bill Joslin
