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Honda of Hackettstown

Hackettstown, NJ

4.9
900 Reviews
Under New Ownership! The all new Honda of Hackettstown is the premier location to buy, lease and service all of your vehicles. We offer a family friendly facility welcoming everyone to experience how car buying should be. Take a few minutes to stop by the All New Honda of Hackettstown, to meet our Product Specialists and experience a better way to buy a car.
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48 US-46

Hackettstown, NJ

07840

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Showing 900 reviews

November 03, 2017

Pleasant I gave a 5 star rating due to my very pleasant experience buying my HRV from Honda of Hackettstown. My salesman, Rob Nylund was very accommodating an More

by km1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert (Bobby) Nylund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Almeida
October 12, 2017

No one wants to be bothered selling us a car We drove 45 minutes from Pa due to the big selection of used Accords and mentioned one we saw online. We were greeted pleasantly, took a test drive th More

by irish1234
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Semhon
Oct 19, 2017 -

Honda of Hackettstown responded

thank you for your feedback regarding your visit. Our vehicles are priced very aggressively which is why hundreds of customers visit our dealership from around the country, including yourself. While we appreciate your offer on one of our pre-owned Accords, though we could not accept your offer we did have the vehicle priced 15% under the market average for that specific trim, mileage and condition. Please contact us so that we can see what can be done to make a deal that works for you and us. We look forward to hearing from you.

September 19, 2017

Short, sweet, and to the point I was nervous when I first went to Honda, because I knew I was over in mileage and that my lease wasn't up yet so I wasn't sure what kind of payment I More

by Mandyrazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamal Bawa
September 18, 2017

4 hour oil change I purchased a Civic from the Honda of Hackettstown with prepaid maintenance, when i took it in for and oil change, they took 4 hours to do the oil ch More

by Collin Urban
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rafe Simmons
Sep 27, 2017 -

Honda of Hackettstown responded

Hello Colin, we have looked into your statement and are having difficulty validating it. We show that your entire visit was only 38 minutes long, not 4 hours. A 4 hour visit as you mention is absolutely out of the ordinary. Please give us a call at 908.852.6200 ext 403 as we want to speak to you to ensure that we are able to address your concerns and work towards enhancing your next visit. We have left you several messages including communicating with your father about getting back to us but have yet to hear from you.

September 05, 2017

Easiest car buying experience ever This was hands down the fastest and easiest car buying experience I have ever had! I will definitely be returning to Honda of Hackettstown. Terri was More

by jennlen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Almeida
September 05, 2017

Perfect, helpful & easy experience for my first car purchase Terri was very helpful when deciding the type of model I wanted my car to be. For my first car purchase ever I obviously had a lot of questions which More

by natalie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terri Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Almeida
July 25, 2017

Best Buying Experience Ever I used true car through USAA to get price quotes for a new Civic. I received quotes from three local dealers. Each called me with price details. Wh More

by Bill
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronny Hakim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert (Bobby) Nylund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Marzorati
July 25, 2017

Outstanding Tom and Roy worked wonderfully together to make the deal come together. We needed to get a little creative with a few trades. The transaction was pain More

by dipper2034
Recommend Dealer
Yes
Employees Worked With
Roy Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2017

Great Experience We were so very lucky in having Rob Nylund as our sales representative at Honda of Hackettstown. By far, this was the most pleasurable experience I h More

by lgieger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert (Bobby) Nylund
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2017

Honesty I bought two ( 2) Honda Accord with my daughter on June 30.2017. my daughter car runs fine but mine doesn't run good . trade in my Honda Accord v6 201 More

by Eagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kamal Bawa
Jul 26, 2017 -

Honda of Hackettstown responded

Hello and thank you for providing your feedback about your visit at Honda of Hackettstown. I understand that you did ask for your trade vehicle back, unfortunately it was sold to a wholesaler the following morning and was no longer available to sell to you. We do want to speak to you to see how we can assist. Please contact us directly at 908.852.6200 ext 591 and ask for a sales manager to help you. We look forward to hearing from you.

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