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Honda of Kenosha

Bristol, WI

4.6
3,991 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 3,991 reviews

June 11, 2023

My auto butler was not done very well. Asked about rust spots all over back tailgate and was told they would get back to us. Still have yet to hear. More

by travis.derocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JEREMIAH ROSE
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Honda of Kenosha responded

Thank you for this feedback, Travis. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 11, 2023

I think this is the ninth email I’ve received requesting feedback. I had a neutral experience until all of the spam emails, now it’s a negative experience. More

by sousyplayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Valente
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Honda of Kenosha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 11, 2023

Always very perfessional and kind. Plus their work is very good and complete. Would recommend them anytime More

by normanbetty1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Semik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEREMIAH ROSE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

June 10, 2023

This is the second vehicle purchased at this location and each experience was awesome. The service and professionalism was top rate. The staff was both honest and trustworthy and made my daughter and I feel More

by jhadnott5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ritchie Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mousa Abuhassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. Ritchie and our team work hard to make sure our guests have an exceptional experience every time. We will share your comments with our team, and we look forward to working with you again.

June 10, 2023

Good staff to work with nice cars and trucks. Wish there were no hidden markups on new cars More

by yatesford38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cutts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

Honda of Kenosha responded

Thank you! David, Amos, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

June 10, 2023

The staff were amazing and helpful. Very friendly and accommodating. David Cutts was knowledgeable in the vehicle choice. Highly recommended dealership. More

by spiotrowski13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cutts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mousa Abuhassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. David and our team appreciate your business and hope to see you again soon!

June 10, 2023

My salesman Adam was great. Very helpful very knowledgeable, courteous and kind. Honda Of Kenosha gave a lot of good things for my vehicle. but the gentleman who was in the loan More

by dsecler760
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

Honda of Kenosha responded

It's great to hear that Adam was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

June 10, 2023

I had a good experience purchasing my new Pilot. The salesman was very helpful. Am vary happy with the SUV. More

by ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Honda of Kenosha responded

Thank you so much for your kind words, Ken, and for taking the time to leave us this wonderful feedback!

June 09, 2023

I have no complaInts. The work was done to my satisfaction. Rodney was very good. More

by wwvrrv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

Honda of Kenosha responded

Thank you for the kind words for our service department! Rodney and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 08, 2023

I’m still very frustrated that I have not received a follow up in regards to the service light that is still on the dash. This is the third survey and contact I have head and nothing has been resolved. More

by aprillinfuchs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Rees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Honda of Kenosha responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Jun 09, 2023 -

aprillinfuchs responded

I have reached out. I am patiently waiting for a response from the dealership.

Jun 09, 2023 -

Honda of Kenosha responded

Spoke with client and believe all questions have been asked and aswered at this time

Jun 09, 2023 -

aprillinfuchs responded

Thank you technically! I did receive a call back from the dealership within minutes of my last post. All is good!

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