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Honda of Kenosha

Bristol, WI

Overview
Employees
Reviews
Vehicles
4.7
5,190 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 5,190 reviews

December 25, 2022

I was not impressed by the lack of customer service given by the salesman Jimmy. He did not go over any of the features of my vehicle. He also did not seem to know exactly what was going on during the buying More

by simoterp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Spink
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mousa Abuhassan
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2022 -

Honda of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 24, 2022

Simple east transaction. We were in and out in 2 hours. Thank you very much. More

by robertgrazier1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2022 -

Honda of Kenosha responded

Thank you for the great review. Thank you again for choosing Honda of Kenosha; we look forward to having you as one of our valued customers for many more years to come, Robert.

December 24, 2022

From the moment you walk in the greet you , and take care of you. Great people great service love it. More

by mgmx7b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie and I’m sorry I can’t remember the others name, but they were all great
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Dec 26, 2022 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

December 23, 2022

Working with Honda of Kenosha has been great! Amy from the service center is always very kind and provides numerous updates when my car is in the shop, which I greatly appreciate! And Jim S. who More

by samanthasowa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Spink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy
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Dec 26, 2022 -

Honda of Kenosha responded

Thank you for your very kind review, Samantha. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha. We look forward to having you as one of our valued customers for years to come.

December 23, 2022

They are kind people and they will fix your car right. What more can I say. Great company More

by l.brantley34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2022 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 23, 2022

I always have great service at Honda of Kenosha! Excellent and friendly staff! I would highly recommend going there to purchase your next vehicle! More

by medeschler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEREMIAH ROSE
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Dec 26, 2022 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 23, 2022

Very pleased, no problems ever getting in me in quik and willing to provide a loner if needed More

by holm26225
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEREMIAH ROSE
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Dec 26, 2022 -

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

December 22, 2022

Quality work and always find a convenient time to complete my service. Also provides ride to and from dealership if you don’t want to wait! More

by Ray
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2022 -

Honda of Kenosha responded

Ray, thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

December 22, 2022

Excellent service friendly and efficient customer service representative and timely completion will use again soon More

by bailey.tom1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2022 -

Honda of Kenosha responded

Tom, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 22, 2022

The Service Department of HOK is consistently helpful in addressing my Honda vehicle's service needs and my concerns. More

by rmocz6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2022 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We look forward to working with you again.

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