Honda of Kenosha

When my wife and I are looking for a new Honda, we always go to Honda of Kenosha and have done so since they opened. We end up leasing 2 vehicles at a time and we have had exceptional experiences from them. go to Honda of Kenosha and have done so since they opened. We end up leasing 2 vehicles at a time and we have had exceptional experiences from them. Anthony Lee is our preferred sales rep, but everyone there is very professional and kind. If for some unexpected problem should arise, their team quickly remedies the situation. We always leave very happy with our new car experience. Highly recommend...5+ stars. More

I needed to trade in my car for something bigger to use  I needed to trade in my car for something bigger to use not only for my personal vehicle, but for my job. My customer service rep (Anthony)  handled  I needed to trade in my car for something bigger to use not only for my personal vehicle, but for my job. My customer service rep (Anthony)  handled my situation very well as always... My wife and I have leased several Hondas from Honda of Kenosha and we find that Anthony is very knowledgeable about the vehicles there, and he is the only sales rep we go to for our new Honda needs. He is also very patient...We walked out happily and appreciate the great customer service. More

It took 5 calls to even get someone to schedule an appointment. One time I left a message for them to call me. Waited 2 days, no call. Service agent, Joe, scolded me for work that has not been done appointment. One time I left a message for them to call me. Waited 2 days, no call. Service agent, Joe, scolded me for work that has not been done there, told him my husband takes care of that maybe it was done somewhere else but he continued by saying “not much point to an oil change if you haven’t changed the transmission fluid”! But the most irritating thing was when I arrived I told him my tire inflation light came on and I wondered if they use 100% nitrogen. (Because if they didn’t, my next stop down the road was at Costco where they do). He replied “that is snake oil!” I replied that I don’t pay anything for it and the science certainly supports it”. He went on to argue with me and obviously knew nothing about it! Then I went to sit at a table in the waiting area. Just a little ways, maybe 15 feet, away from me there were at least 12 unmasked men (employees of the dealership) just standing around talking, laughing, snacking, drinking soda and energy drinks. Apparently no work to do? There were a couple people further into the showroom at work at their desks. Several times these unmasked talking men walked by right next to me (they could have walked further around). I finally said “please put on your mask if you are going to walk and talk right near me”. One of the men, whose mask was on his chin only, turned to the other with no mask in sight, and said very sarcastically “you better put on a mask, she doesn’t like it!” This is at the height of the Omicron surge! It was all very rude and very stressful! I won’t be going back there. I have been going to this service center for years. More

Service person was helpful and knowledgeable of my problem. Offered check ups on other services and made me aware of issues for my review. problem. Offered check ups on other services and made me aware of issues for my review. More

The service was done properly and efficiently. I was expecting a 90-120 minute wait as it was explained to me (which is reasonable on a Saturday in my opinion) and my car was ready in just over an hour. expecting a 90-120 minute wait as it was explained to me (which is reasonable on a Saturday in my opinion) and my car was ready in just over an hour. More

Changed my Low Beams and somehow damaged my stereo that no longer works. Left several messages and getting no response. no longer works. Left several messages and getting no response. More

Quick service and convenient drop off and pick up makes vehicle repairs and maintenance here seamless. vehicle repairs and maintenance here seamless. More

The Honda reps explain service that needs to be done and work hard to get your car in and out. work hard to get your car in and out. More

Rodney handled my appointment process smoothly and the service staff was very good, I will be back for future service. service staff was very good, I will be back for future service. More

Samuel Waddell was awesome. He was helpful and got the job done for us in time. Definitely will want to come back to see him again job done for us in time. Definitely will want to come back to see him again More