Honda of Kenosha

I sent a letter to Brian the service manager after my visit. He never responded. He doesn’t care about the customer the tech that worked on my car lied about the condition of my air filters, saying they visit. He never responded. He doesn’t care about the customer the tech that worked on my car lied about the condition of my air filters, saying they should be replaced, even though I had replaced them 30 days before the service. His diagnosis, extremely dirty on both. He wanted me to spend another $75.00 to replace both. What a scam. More

This was my first time at Honda of Kenosha. Everyone was welcoming. They were very professional and explained all work to be done. Thank you. welcoming. They were very professional and explained all work to be done. Thank you. More

Everything went fine with my visit. Rather than waiting for the expected 1 1/2 hour time frame I walked for exercise around the area. When I got back I thought I would just wait in the lobby for the rest for the expected 1 1/2 hour time frame I walked for exercise around the area. When I got back I thought I would just wait in the lobby for the rest of the time. But actually my car was ready! More

Staff is amazing/ excellent customer service we will be back real soon for a vehicle for our daughter!! We love our new purchase. Thank you back real soon for a vehicle for our daughter!! We love our new purchase. Thank you More

Prior to coming to the dealership, I personally spoke to the general sales manager, Mousa Abuhassan. I described my prior poorly car buying experience and my hope that Kenosha Honda would not serve me a dis the general sales manager, Mousa Abuhassan. I described my prior poorly car buying experience and my hope that Kenosha Honda would not serve me a disappointing experience. Mousa immediately said he had the right sales consultant to work with me on my purchase of my new 2021 Honda CRV-exl AWD. Mousa said Adam was professional, knowledgeable, and efficient. Adam did not disappoint me. Not only did he have all the characteristics mentioned above, but he was also friendly and actually made the time spent choosing my new car, working on the deal, and preparing the car for delivery fun!! I would highly recommend Adam. He would be an especially good fit for the buyer who is prepared, knows exactly what they want, and wants to move through the process as expeditiously as possible. Anthony Lee made my transition into my new car smooth. He was very effective in explaining all of the accessories’ functions and settings. He finished off the red carpet treatment. Amos, the finance manager, was great. He explained all the steps of the finance process as we were going through them and answered all of my questions. When it comes time to purchase my next vehicle I will certainly request Mousa, Anthony, Amos, and of course, Adam to be the team working on my purchase. More

I appreciate the detailed service write ups, upcoming service notes, and the current service updates they deliver via text and email. The staff is always professional and courteous, and I trust the quali service notes, and the current service updates they deliver via text and email. The staff is always professional and courteous, and I trust the quality and attention to detail that Honda Kenosha provides. They provided quick service while I waited, but I appreciate the option for shuttle service if needed. More

Liars!! Cheats!! Website price on the Honda of Kenosha website was $10,788 for a used Honda Fit. Came in to buy it at the price advertised after exchanging messages with the internet department. They re website was $10,788 for a used Honda Fit. Came in to buy it at the price advertised after exchanging messages with the internet department. They refused to sell it to me at that advertised price. Before we test drove it, we agreed upon what the advertised price was. I have never been to a dealership that arbitrarily willy-nilly added $2k to the price, ever!! (Salesman was apologetic, sales manager was firm. No extra money, then no deal. He refused to honor the price they originally advertised.) Will never return!! More

Don sat down with me and went through everything with me.Gave me the professional service I didn’t get at racine Honda. He asked me what I wanted and gave me just that and more. So professional! Thank yo me.Gave me the professional service I didn’t get at racine Honda. He asked me what I wanted and gave me just that and more. So professional! Thank you Don for making this transaction smooth and easy.👍👍👍😎🌟🌟🌟🌟🌟 More

Have never had a bad experience at this dealership. Staff is friendly, courteous, knowledgeable and prompt. Came in without appointment for emergency battery replacement. Was done in 30 min, even with a car is friendly, courteous, knowledgeable and prompt. Came in without appointment for emergency battery replacement. Was done in 30 min, even with a car wash. Very impressed. More

Very helpful even with a power outage, and a problem with the loaner vehicle. Marc Bardi is kind, knowledgeable, and professional. I am Blessed he picked up the phone when I was stalled the loaner vehicle. Marc Bardi is kind, knowledgeable, and professional. I am Blessed he picked up the phone when I was stalled More