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Honda of Kenosha

Bristol, WI

4.6
4,945 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 4,945 reviews

October 20, 2020

The gentleman who helped me was personable, funny, helpful and made waking up early on a Saturday morning a pleasant experience. The other associate who checked me out was equally just as nice More

by chrisnme98nlu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with service dept
Oct 20, 2020 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

October 19, 2020

Everyone was incredibly nice service quick and on time. Provided detailed worked needed based on manuf specs. Front desk person was extremely nice and helpful More

by ksalmi2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service desk
Oct 19, 2020 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 19, 2020

I made an appointment for service and they were ready when I arrived. They explained what needed to be done and estimated time to complete. ( which was correct ). The waiting area clean and Covid designe More

by mikesalmon
Recommend Dealer
Yes
Employees Worked With
Joe Valente , Jailene Ramirez
Oct 19, 2020 -

Honda of Kenosha responded

Thank you so much, Mike, for your kind words, and for taking the time to leave us this wonderful feedback!

Oct 19, 2020 -

mikesalmon responded

Special shout-out to Jailene Ramirez --- as I stopped by the dealership one month after purchase of the HR-V and asked additional questions regarding the car's safety features --- and she was detail in her answers and gracious with her time .

October 19, 2020

Nice people wonderful And fast service Beautiful environment . Wonderful management I deal with one of the managers specially wonderful person Mr. Pedro Contreras know what he is doing to keep his c More

by Francisca contreras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro A Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Honda of Kenosha responded

Hi Francisca, We are very happy Pedro provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 19, 2020

This place really is a messed up dealership to buy a car from sales don't try to work with you to fix something 2 days after you get a car they never have to worry about me again. More

by BENTHEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nate Haggerty
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jailene Ramirez
Nov 05, 2020 -

Honda of Kenosha responded

Thank you for your feedback. We are disappointed to hear that your experience with us has not been a positive one, and we apologize for the communication challenges you have faced. We'd like to obtain more details about your particular situation so that we may look into this further. Someone from our management team will be in touch shortly.

Nov 12, 2020 -

BENTHEO responded

I bought a used Honda 2 days later the check engine light came on and it needed to be repaired so i could pass emission it needed a catalyst converter i bought this with the last money i had and traded in a car so i could have something to make a living in with me loosing my job. I gave $3500 down in a trade in and your dealership wouldn't help me no way to get it right. 2008 Honda

October 19, 2020

Used car prices online do not reflect the extra $1000 worth of added services that the dealer will force you to pay for by saying it’s already been applied to the car. If you find a car at a great price More

by jvsnchz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Semik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Honda of Kenosha responded

Hello, We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly.

October 19, 2020

They were awesome! Got everything done in a good time frame and catered to my needs. I was originally looking used and they showed I could get better option for my price range. More

by dgott41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson
Oct 19, 2020 -

Honda of Kenosha responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 18, 2020

Roberto was very informative of the vehicles and attentive to my needs as a customer. I would definitely buy another Honda based on his experience. More

by Sting33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2020 -

Honda of Kenosha responded

We are very happy Roberto provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 18, 2020

After we got past that I didn't need $160 technician check and only needed repair to my antenna, service and staff were superb. I appreciate how they worked as a team. More

by NanO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department employees were willing to work with my repair.
Oct 18, 2020 -

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

October 17, 2020

Joe Valente took GREAT Care of ME, & my HRV! Jimmy Spink offered me bottled water in lieu of your Shut down Starbucks machine! 😁👍😷 Service was completed Much sooner than expected! 👍😁 More

by bbonato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Spink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2020 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with our team, and we look forward to working with you again!

Oct 17, 2020 -

bbonato responded

Ive ALWAYS been treated with respect by your ENTIRE Staff! 👍😁😷

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