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Honda of Kenosha

Bristol, WI

4.6
5,089 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 5,089 reviews

December 22, 2020

Rodney was very knowledgeable and helpful. Great personality and genuine. The wait was what was told and expected. I’ve only taken my car here for oil changes. More

by Swaty74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
Dec 23, 2020 -

Honda of Kenosha responded

Thank you, Rodney, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 21, 2020

Service writer was very warm and welcoming and took care of all of my service needs. He came out and explained the issue with my tire leak and that parts were on back order. However he did give me some opt More

by sjbryant1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer but don’t have his name with me.
Dec 22, 2020 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 21, 2020

Honda of Kenosha pretty much fulfilled all the stereotypes of being belittled and taken advantage of by a mechanic. My mechanic was emotional and defensive when I tried to explain the full details More

by jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe
Dec 29, 2020 -

Honda of Kenosha responded

Hello Jen, We're sorry to hear of your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly.

December 21, 2020

Highly recommended. Kept me informed with the service, cost and pick up. I was able to get a loaner which also helped with the situation. More

by minerva.russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe service dept
Dec 22, 2020 -

Honda of Kenosha responded

It's great to hear, Minerva, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

December 18, 2020

She was very nice got me the car I want to with a low car note payment I will definitely be back In the future More

by mrslmj.69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2020 -

Honda of Kenosha responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

December 18, 2020

Excellence service and communication by Joe Valente! I had some maintenance done on my car, including an oil change, as well as my tires replaced. Joe quickly arranged for a courtesy ride for me also. More

by k_magnan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
Dec 19, 2020 -

Honda of Kenosha responded

Thank you for your feedback and kind words for Joe. We appreciate your business and our team looks forward to serving you again soon!

December 17, 2020

Amazing people to work with!! David was very good and patent with us. I would definitely recommend Honda of Kenosha to friends and family. Thanks More

by Cuttemups24
Recommend Dealer
Yes
Employees Worked With
David Cutts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2020 -

Honda of Kenosha responded

Thanks for your feedback on your recent visit to Honda of Kenosha. We're glad to hear that David was able to assist you and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

December 17, 2020

I just love Honda. The cars are quality made and they always take good care of us. I lease and love not having the worries of car issues. Honda goes above and beyond. More

by Jmercier37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson
Dec 17, 2020 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

December 16, 2020

I’m very pleased with Honda , very polite people and honest to there customers no pressure on buying and always helpful when needed. The service always.. pleased. More

by kloetj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina
Dec 17, 2020 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

December 16, 2020

The service I received was good. I felt that the technician that I worked with had my best interest in mind. He explained the work done to my car and did not perform I needed services. More

by jpetges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Waddel
Dec 17, 2020 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

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