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Honda of Kenosha

Bristol, WI

Overview
Employees
Reviews
Vehicles
4.7
5,616 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 5,616 reviews

July 16, 2021

Its a very friendly and they help a lot. I fond what I was looking for and the person that help me it was great. More

by elizabethmrn248
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Trevor Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2021 -

Honda of Kenosha responded

Thank you so much, Elizabeth, for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Honda of Kenosha!

July 16, 2021

We bought a used car and had over 2,000$ in repair on it within the first 6 weeks. Tire sensor, catalytic converter, and manifold had to be replaced. Called Honda and what a surprise they sent us to one dep More

by fatherof13
Recommend Dealer
No
Employees Worked With
Trevor
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Jul 21, 2021 -

Honda of Kenosha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Aug 03, 2021 -

Honda of Kenosha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 16, 2021

Great sales person - I felt like everyone was honest with me - NO high pressure tactics, attempts at intimidation, or other "slimy" behaviors. Good people who treated me with respect. More

by joe.ciancaglini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jailene Ramirez, Mousa Abuhassan
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Jul 18, 2021 -

Honda of Kenosha responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, Joe, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 14, 2021

The employees there give excellent service I don’t have any problem with the employees I found a hospitality it’s good they kind words and I appreciate them washing my car after they have served More

by pamelaquinn58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2021 -

Honda of Kenosha responded

Thank you, Pamela, we appreciate your business and our team looks forward to serving you again soon!

July 13, 2021

Great communication with the service staff on what vehicle services are recommended, what can and cannot wait. We have found completing the recommended services makes for a reliable vehicle. More

by dannow1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2021 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 12, 2021

They are helpful , understanding and accommodating. Don was very friendly, professional and helpful. I’m pleased to have bumped into him. Great experience! Will definitely be back More

by alexjdun123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Reese
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Jul 12, 2021 -

Honda of Kenosha responded

Thanks for leaving us a review, Alex! It's great to hear that Don could meet your vehicle needs--we'll definitely pass along your compliments. We appreciate your business and look forward to serving you in the future. Thank you for choosing Honda of Kenosha!

July 10, 2021

Service was excellent. Mark was very helpful ,and courteous. The technicians did their job as expected. So far our CRV 16 runs well and we feel that the "rattling noise" was resolved. Thank you guys. More

by edithvaldez6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
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Jul 12, 2021 -

Honda of Kenosha responded

Edith, Thanks for sharing your thoughts about your service experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

July 10, 2021

Everyone is nice and friendly and willing to work with you to make you happy.Was in and out quickly which worked out really well. More

by troyson21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2021 -

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

July 10, 2021

Dealership was clean, the salesman we worked with, Adam, was nice, knowledgeable, and didn’t try to sell us everything we didn’t want. The finance manager, Jesus was a bit condescending, and didn’t really More

by Browj243
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Marti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2021 -

Honda of Kenosha responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly.

July 10, 2021

Clear, friendly, compressive appointment on mini van. Great availability of appointment times. Listened and communicated very well. Will definitely use this service department again as needed. More

by Go cubs!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Report | Print
Jul 10, 2021 -

Honda of Kenosha responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with our service department here at Honda of Kenosha. We look forward to working with you again!

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