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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
4,236 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,236 reviews

May 10, 2024

Took longer than I was led to believe would take , not necessarily fault of service center More

by DCINCIRIPINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Lancaster JR
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May 13, 2024 -

Honda of Valley Stream responded

We apologize for any inconvenience caused by the longer-than-expected wait time. While we strive to provide accurate estimates, sometimes unforeseen circumstances can arise that affect service duration. We appreciate your understanding and patience in such situations. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out. We're here to help!

May 09, 2024

Everyone there was very helpful and worked with me to find a car in a price I was okay with. More

by eringiangola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar MELARA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Honda of Valley Stream responded

We're happy to hear that our team could help you find a car that fits your budget. Thank you for sharing your positive experience with us. If you need any further assistance or have questions about your vehicle, feel free to reach out. We're always here to help!

May 09, 2024

Service center welcomed me and provided a clean environment. Briyanna was very kind and respectful. More

by ELBOVINO
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Honda of Valley Stream responded

We're glad to hear that you felt welcomed and appreciated the clean environment at our service center. Briyanna will be pleased to hear your kind words. If there's anything more we can do for you, don't hesitate to let us know. Thank you for choosing us!

May 09, 2024

Very Unprofessional ppl there did t even check my car I had to wait for 2 hours for nothing basically More

by vinson62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. We value our long term, as well as, our future customers. Please reach out to Willie Meija or Antwone Dixon, to directly speak to them further about this matter. Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

May 14, 2024 -

vinson62 responded

No need to reach out that matter has been taken care of else where thanks

May 09, 2024

Mr. Alex Marcel has ALWAYS & continues to be an EXCELLENT Service Representative. He’s the primary reason that my wife & I repeatedly returns to Honda of Valley Stream to have our HRV for service whenever n More

by DENNISKEA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Honda of Valley Stream responded

Thank you for sharing your heartfelt appreciation for Mr. Alex Marcel. We're so pleased to hear that his courteous, knowledgeable, and professional service has made you and your wife loyal customers. It's wonderful to know that Alex's dedication stands out and keeps you coming back to Honda of Valley Stream. We'll be sure to share your praise with him, and we're here to help whenever your HR-V needs service. Thank you for being part of our community!

May 08, 2024

Very respectful,Detailed,genuine care for the customer and their car and great service ,timely More

by HOPEEVANGELISTICCENTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that you received such respectful, detailed, and genuine care for both you and your car, along with great and timely service! At our dealership, providing exceptional service and ensuring customer satisfaction are our top priorities. If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We appreciate your business and look forward to serving you again in the future!

May 08, 2024

Had a better experience than I did the last time. I’m very pleased. No complaints More

by ANDREWFUNG28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you had a better experience this time around and that you're very pleased with our service! Your satisfaction is our priority, and we're glad that we were able to meet your expectations. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your continued support and look forward to serving you again in the future!

May 08, 2024

Initially had some issues getting responses from the service department, but once Mark was assigned everything went very smoothly. More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Honda of Valley Stream responded

We apologize for any initial difficulties in getting responses from our service department, but we're glad to hear that Mark was able to make everything go smoothly for you. Providing responsive and efficient service is our priority, and we're grateful for your patience and understanding. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

May 08, 2024

Courteous knowledgeable service It wa a pleasure to have my car serviced there See you next time More

by LAWRE6712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had a professional and knowledgeable service experience with us! Providing excellent service is our priority, and we're glad to have made your visit a pleasure. We look forward to seeing you next time! If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

May 07, 2024

Excellent communication with the sales rep. He was clear and answered all our questions accurately. Very respectful. More

by BESTTAXMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Goldstein
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May 08, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you had excellent communication with our sales representative and that he provided clear and accurate answers to all your questions. Respect and clear communication are pillars of our customer service approach, and we're glad to know that you experienced these during your visit. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

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