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Honda of the Avenues

Jacksonville, FL

4.8
5,259 Reviews
At Honda of the Avenues, we strive for excellence and proudly offer an array of services, such as: All New Honda Models A Wide Selection of Used Vehicles Excellent Finance and Lease Options Certified Service, Auto Repairs, and Honda Maintenance Genuine Honda Parts and Honda Accessories We are proud to serve our neighboring customers from Jacksonville, FL, as well as those throughout Northeast Florida and the First Coast! If you should ever have any questions or require any assistance, please don't hesitate to contact us today!
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11333 Philips Highway

Jacksonville, FL

32256

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Showing 5,259 reviews

May 22, 2024

Eric is a 5star service rep in a dealership that seems to care more about their bottom line than the beat fit for the individual customer. I wouldn't go back to this dealership for another purchase and will More

by SLGC1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Honda of the Avenues responded

I'm sorry you had a 2 star experience. Please give me a call to discuss or give Eric a call. Unfortunately, I can't find your file based on your user profile. Crista Poynor Service Director 904-370-1296

May 22, 2024

Took car in for maintenance service. Arrived 11:00ish. Eric was on it ASAP, I made a request about how long it would take since I had to pick up Grandson from school at 3:30. Eric calle More

by judi1966.jv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Moss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Honda of the Avenues responded

We will be sure to let Eric know! We appreciate your business and taking the time to leave us a review.

May 22, 2024

Friendly, respectful, and helpful. Went above and beyond to serve us. Couldn’t have asked for better service. More

by dougedenfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oral McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamari Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

May 22, 2024

Good dealership plus thirteen more words that do not add value to this review comment. More

by MYCOOLGAMERTAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Deitrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Underwhelming sales experience. Salesperson wasn’t helpful and after purchasing the car the salesperson just left us. Didn’t walk to the car and make sure we knew how anything worke More

by Test1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Billy Jones, Jordan ?
May 22, 2024

Everyone there went above and beyond and treated me like family. Jared made sure to accommodate me with everything I needed. I left with a beautiful new car feeling safe and happy. Thank you from the bottom More

by noga1432
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kent Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oral McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pauls
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamari Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Garcia, Tim Davis
Jun 05, 2024 -

Honda of the Avenues responded

We will be sure to let Jared know! We appreciate your business and taking the time to leave us a review.

May 21, 2024

Very pleased with the excellent customer service! ! Dan was a great communicator and my car was serviced in a timely manner. Thank you! More

by jhof28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Deitrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Honda of the Avenues responded

Thank you for your business and taking time to submit a review! We are glad to hear that Dan was able to get you information on your vehicle and have in back to you in a timely fashion!

May 21, 2024

Marcellis was excellent but Honda of the avenues was slow. Overall disappointing for the time spent but I can not rave enough about Marcellis and his customer service and his support. Excellent honest g More

by rachelash0216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcellis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Honda of the Avenues responded

We are happy to hear that Marcellis was able to offset what we can only imagine was a frustrating visit. We are continually working to expedite the service process and I will definitely pass this along to our service director.

May 21, 2024

Paula is very professional and super helpful. She’s definitely the best service technician I’ve worked with. More

by JESSE.KIDD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Honda of the Avenues responded

Paula has been a great addition to our team and we are happy to hear that she has made your service visits enjoyable.

May 21, 2024

Great friendly staff. Always willing to listen and give recommendations. Small talk goes a long way. Keep up the good work More

by stephenmurdock677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Besemer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Honda of the Avenues responded

Thank you for you business and taking the time to submit a review.

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