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Honda of the Avenues

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.8
5,217 Reviews
At Lou Sobh's Honda of the Avenues, we strive for excellence and proudly offer an array of services, such as: All New Honda Models A Wide Selection of Used Vehicles Excellent Finance and Lease Options Certified Service, Auto Repairs, and Honda Maintenance Genuine Honda Parts and Honda Accessories We are proud to serve our neighboring customers from Jacksonville, FL, as well as those throughout Northeast Florida and the First Coast! If you should ever have any questions or require any assistance, please don't hesitate to contact us today!
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11333 Philips Highway

Jacksonville, FL

32256

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Showing 5,217 reviews

August 09, 2024

Service was great and very quick and informative. My person was very helpful in almost every way and had plenty of patience. More

by DKBLACKBELT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcellis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2024 -

Honda of the Avenues responded

We are glad to hear that Marcellis was able to provide you with information and service in a timely and informative way!

August 09, 2024

Bobby was great. Very friendly and knowledgeable. Work was done well and communicated timely and efficient More

by tsangiamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2024 -

Honda of the Avenues responded

We appreciate your business and are glad to hear that Bobby was able to provide you with a great experience.

August 09, 2024

I will longer do a requested review when you want to force me to respond in writing. More

by wkilpatr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2024 -

Honda of the Avenues responded

Thank you for taking your time to complete this review and we will pass your message along to our service team.

August 09, 2024

Marcellis was a great help there, told me what I needed done, what I might need done in the future, and what I can wait on. Only problem I had was it took an hour 40 for a oil change, understandably so bec More

by preston.updegraff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcellis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2024 -

Honda of the Avenues responded

Thank you for taking time to submit a review of your service visit. We continue to strive to get the oil change times down to a hour and we are glad to hear that Marcellis was able to provide you with a break down of future service needs.

August 08, 2024

Great experience. I would highly recommend this dealership. Hit up Kent Alexander if your in the market for a new car. More

by LAKRISTABATTLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kent Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Kanyuira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Honda of the Avenues responded

We appreciate your business and we are not surprised to hear that Kent made your purchase experience a great one!

August 08, 2024

Quality of service performed is always top notch. I never have to worry that anything done to my Honda was incomplete. Very satisfied. More

by nixmyth6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Honda of the Avenues responded

Thank you very much for your continued trust in our service department and we look forward to servicing your vehicle for as long as you own it!

August 07, 2024

Marcellis Smith was great and very helpful plus knowledgeable. I would recommend this place again 100%. More

by mulahas77
Recommend Dealer
Yes
Employees Worked With
Marcellis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Honda of the Avenues responded

We appreciate your business and are glad to hear that Marcellis was able to provide you with great experience!

August 07, 2024

Great customer service. I felt informed and not penny dimed as I’ve felt in the past. More

by FANNYTORRESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that the work was completed at a fair price

August 07, 2024

I had no help with transportation when I was told it would take another day for repairs plus it took from Tues to Friday for my van to be ready.I was not offered a car til Thursday plus I was told my va More

by bpearman58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Fink
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Honda of the Avenues responded

Please give me a call to discuss. My name is Crista Poynor. I am the Service Director. I can be reached at 904-370-1296 Thank you

August 07, 2024

I've had very good experiences with the service dept, especially Dan, who is my go to guy. I got in and out with 4 new tires on a Monday without an appointment and the cost was reasonable. Thanks! More

by fbalsamo50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Deitrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Honda of the Avenues responded

We appreciate you business and for taking time to complete a review of your visit. Dan is a wonderful associate and are glad to hear the got your vehicle in and out in a timely fashion!

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