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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
3,037 Reviews
Call Service Center (904) 893-3415

3,037 Reviews of Honda of the Avenues - Service Center

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February 06, 2025

Willing to work with you. They explained things better. Busy place for the weekend. No more express service More

by teastep2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Kanyuira
4.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lewis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Laurendeau
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that our team was able to keep you informed on the status of your vehicle.

February 05, 2025

Great service and very kind. Helpful and gave me recommendations. Always kept me updated. I always have a great experience More

by tkimmanee
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Honda of the Avenues responded

Thank you for your business and for taking time to complete a review of your visit. We are glad to hear that our staff is able to keep you well informed on the status of your vehicle.

February 05, 2025

The Service completed earlier than promised. The service advisor was very thorough and professional in explaining recommended additional services. More

by BTOUCH62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcellis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that our team was able to have you vehicle completed faster then the estimated time.

February 05, 2025

Mrs. Paula Williams is very kind. Although I waited almost two hours, it was nice and comfortable because we had snacks, coffee and water at our disposal. More

by liliecita
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Honda of the Avenues responded

We are glad to hear that Paula made your experience enjoyable and we are actively working to reduce our oil chage times.

February 04, 2025

Courteous, explained all work done. Wait time was less than two hours for services. Shawn was very helpf More

by SCNANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Feb 11, 2025 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that Shawn was able to keep you informed on the status of your vehicle.

February 04, 2025

The service department is just great! Paula is superb. She is always so welcoming and accommodating. Everytime we are there, she always welcomes us with a smile and makes sure we leave ha More

by JAXLION73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Honda of the Avenues responded

We appreciate your continued business and we are happy to hear that Paula is able to make the experiecnce that much more enjoyable!

February 04, 2025

AJ was nice and very helpful and the wait was minimal. Will definitely be back and recommend! More

by rwall1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Vallarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Honda of the Avenues responded

We appreciate your business and we are glad to hear that AJ was able to have your vehicle serviced in a timely fashion.

February 04, 2025

Marcellis was very helpful and patient with me. He was very polite and informative with everything More

by JOZI_KUNORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcellis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Honda of the Avenues responded

Thank you for your business and we are happy to hear that Marcellis made your latest visit an enjoyable one.

February 02, 2025

Eric is very helpful and informative with recommendations on vehicle needs. I appreciate his assistance every time. More

by darrick_gay
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that Eric was able to keep you informed of the reccomendations to keep your vehicle on the road.

February 02, 2025

The service department really just needs a person to solely schedule appointments for customers needs. More

by mandas2482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcellis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Honda of the Avenues responded

We appreciate your business and feedback, we will pass your comments on to our service director.

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