Hyundai of Asheville

Don't believe their web site. Don't believe what you see on their web site. Last Friday web site said they had eight 2019 Elantra's in stock. Also most of their cars had "in Don't believe what you see on their web site. Last Friday web site said they had eight 2019 Elantra's in stock. Also most of their cars had "internet discount" between $4-5000. I told the salesman I was looking for a 2019 Elantra or Accent. He brought up a 2020 for us to test drive. It wasn't until later he told me they had sold the last 2019 Elantra. Their web site today still show 8 in stock. I asked about the discount. I was told had to be military or first responder to qualify for discount. First the web site does not say that any where. Second he never asked me if I was one of these two. The sales man said they go strictly by Kelly Blue Book to value trade-ins. While he was checking with his manager to get me an offer I looked up my trade in on Kelly. Their offer was $2000 less than Kelly. When I pointed this out to them and asked why the difference they just shrugged. Finally they brought around a 2019 Elantra that was a "dealer car." Explained that even though it had 5000 miles on it never been titled so still considered new. I took on look at this car and it was so nasty I didn't even want to sit in it. My trade in is 4 years old and cleaner than this car. I felt totally insulted. More

Not your typical car buying experience Working with Derek was great. He was super helpful and very knowledgeable of the cars on his lot. He was not pushy when we needed a week to think over Working with Derek was great. He was super helpful and very knowledgeable of the cars on his lot. He was not pushy when we needed a week to think over our purchase, he called once to see if we had any questions he could answer. He did his best to get us the best deal. We are overall happy with our new car and will work with or refer people to Derek in the future. More

Hyundai of Asheville experience This was my second time purchasing a car from Hyundai of Asheville. Both times were easy, pleasant experiences, but Tiffany made the second one partic This was my second time purchasing a car from Hyundai of Asheville. Both times were easy, pleasant experiences, but Tiffany made the second one particularly smooth and hassle free. She worked with me, finding what I needed and wanted. She took particular care in helping stay within budget for my monthly payments. She was friendly, easy going, yet professional. I love my new Elantra! Thanks again, Tiffany and Hyundai of Asheville! David Ownbey Black Mtn., NC More

Thank you Eli! FANTASTIC customer service! Hyundai of Asheville is the only place I will buy a car! These guys make sure you're taken care of and do whatever the can FANTASTIC customer service! Hyundai of Asheville is the only place I will buy a car! These guys make sure you're taken care of and do whatever the can to make sure you get exactly what you want. Eli is the BEST salesman you could ask for, great guy, great attitude, and really knows his stuff, refuse to buy a car from anyone but him! Big thank you to Marty as well a great manager with the goal of making you happy getting you the car you want. If you're looking for the perfect car for you or your family, go to Hyundai of Asheville and ask for Eli, I promise you will leave happy! More

A pleasent Experience I look upon dealing with any dealership with a very skeptical eye. Such was the case with Hyundai of Asheville. We came to take advantage of the "ba I look upon dealing with any dealership with a very skeptical eye. Such was the case with Hyundai of Asheville. We came to take advantage of the "bait", a $50 gift card for driving a new car, and walked away with a very satisfactory purchase of a car my wife had been waiting to purchase for several years. Upon our arrival we were directed to sales person Courtney King, who very shortly found a vehicle to our liking, explained the features of the vehicle and the test drive began. Halfway through the drive we were enveloped in a torrential rain storm that failed to dampen our enthusiasm for the vehicle. After drying off we met with the sales manager and worked our way through a very low key negation that ended satisfactorily for all parties. I was feeling a bit overwhelmed with the sales contract but Finance Manager Cassie Bevill patiently brock down the different items of the contract for my understanding. And, to my satisfaction (and a bit of a surprise) the Out The Door agreed upon price with the sales Manager was the price I payed. My only regret is that I am out of state which hinders using the dealership as my go-to for all services. More

Terrific staff When you buy a car you generally have to interact with multiple people. Everyone we dealt with was terrific: Samantha, Charles and Rick. They were eas When you buy a car you generally have to interact with multiple people. Everyone we dealt with was terrific: Samantha, Charles and Rick. They were easy to work with, answered questions, found what we were looking for all without being pushy. The process took more time than we would have liked but that's not so unusual. There are probably things we could have done (like pre-approved financing) that would have made things faster. We would certainly recommend Hyundai Asheville! More

Tiffany awesome Tiffany took us from the start and made us very comfortable. I felt at ease dealing with her she led us through the entire process and showed us all t Tiffany took us from the start and made us very comfortable. I felt at ease dealing with her she led us through the entire process and showed us all the features of our new car. I would highly recommend Tiffany to all my friends and want to thank the dealership for recognizing Tiffany’s abilities. More

Great Experience Tiffany Davis was upbeat and positive the whole time. She greeted me and explained everything and answered all my questions I had on my new vehicle. T Tiffany Davis was upbeat and positive the whole time. She greeted me and explained everything and answered all my questions I had on my new vehicle. There was no pushy rush like other dealerships. She even got me a few cups of water while she was explaining everything too me. Also Cassie Bevill was very friendly and helped me with questions on the paperwork. Everyone I came into contact with at Hyundai of Asheville was very friendly. More

Excellence This was the best car buying experience I've ever had. Everyone was friendly, beautiful building, everyone was busy but not hectic, smiling, pleasa This was the best car buying experience I've ever had. Everyone was friendly, beautiful building, everyone was busy but not hectic, smiling, pleasant atmosphere. Manny is great, professional, informative, has a sense of humor, patient and thorough. I came in for my appointment to see what was available and walked out with the car I needed. This only took 2 hours! Trade in and purchase, everything done smoothly, no stress. Manny and Mr Anderson were great! Thank you! More

Zack is the Man! Zack got me the Tucson deal I was after & he did it quickly! Within an hour I test-drove the 2019 Tucson, traded in my Elantra, & was out the door and Zack got me the Tucson deal I was after & he did it quickly! Within an hour I test-drove the 2019 Tucson, traded in my Elantra, & was out the door and on my way! Thanks Zack! More