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Hyundai of Asheville - Service Center

Asheville, NC

4.9
268 Reviews

268 Reviews of Hyundai of Asheville - Service Center

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August 19, 2023

Nice staff. ..easy process purchasing car...easy service center experience bring car for slight repair. More

by suebuckner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Bevill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney King, Nicholas Ruiz
November 30, 2022

The service team here is f'n on it. Excellent customer service and amazing communication (Jesse and Nick). This place is, with no exceptions, above and beyond the other local dealershi More

by XLR8 the Ride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Nick
September 08, 2022

Do NOT , I repeat DO NOT do business with this dealership. They are predatory, dishonest, and do not back their customers. Ive called 5 times to managers, service people and have not received a ca More

by John.j.tyler910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Billy Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Forrest Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Will Kuhn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zacharia Baker, Courtney King, Nicholas Ruiz
July 22, 2022

First of all…this was my 3rd Tuscon bought at Asheville Hyundai…. WOW! I have never, ever been to a more sorry car dealership than Asheville Hyundai! The last Tucson I bought they gave me a punch card for More

by Rodandbev
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Forrest Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2022

Absolutely awful place and product. My car died i replaced the battery like they said it was.. 4 months later car dies in the middle of the road putting me in danger.. turns out there's a recall on t More

by Justyntravers5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will Kuhn
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2021

We received excellent service from Amanda Buckheit. We were at the dealership because of mechanical problems with our Santa Fe. Amanda went above and beyond to help us especially considering we were not t More

by Stephanie
Recommend Dealer
Yes
Employees Worked With
Amanda Buckheit
October 25, 2019

I already did...poor customer service and repair department Not reliable... Not professional. Hasn't made a bad experience better. Seem to not care... Please see additional comments made previously in survey More

by maryadoresshoess
Friendliness
Recommend Dealer
No
Employees Worked With
April 30, 2019

Poor customer service by the service department I purchased a 2013 Hyundai Elantra GLS in 2014. I was told I would assume the remainder of the 10 year 100,000 mile warranty at the time of my purcha More

by Tammie Robeson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will Kuhn
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2019

Excellent experience! Theses guys are fantastic. Had a excellent experience at Hyundai of Asheville. Very helpful and kind. Everything worked out perfect. If you are in the market for a new car plea More

by chickadee2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Nelson, Bobby Winkler
June 22, 2018

DO NOT BUY FROM THIS DEALERSHIP I bought a 2011 Hyundia from this dealership and Did the required maintenance. I have reported problems with the motor numerous times and was advised More

by Unhappy owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will Kuhn
1.0
This rating includes all reviews, with more weight given to recent reviews.
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