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Hyundai of St Augustine

Saint Augustine, FL

4.8
4,872 Reviews
Hyundai of St. Augustine is Florida's newest Hyundai dealer. We are family owned and operated and have been in business in Florida for over 20 years. Our organization has 3 Hyundai dealerships with access to over 600 new Hyundais. Our corporate mission statement is "Excellent Service from Excellent People". We invite you to experience the difference at Hyundai of St. Augustine!
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1111 Marketplace Dr.

Saint Augustine, FL

32084

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Showing 4,872 reviews

April 12, 2024

Friendly and informative. Would highly recommend them the wait time I was given was accurate. More

by zaza6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Frickenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

April 12, 2024

Ava is an excellent salesperson not only because she keeps the customer informed and is professional, but she’s also a very sweet, nice person. That goes a long way in the car business. I also can’t tha More

by dleveton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew DiFeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Brubaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. It is our pleasure to serve you and we sincerely appreciate your business. It was great seeing you today and congratulations on your new Elantra! Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

April 11, 2024

The scheduled service was performed as I expected it to be performed and it took a little bit longer than I expected it to take. Mirena kept me informed so that I knew what was happening. More

by marcb1259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoyed working with Mirena, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

April 11, 2024

I was very pleased with my used car buying experience. Several people responded or reached out when I inquired about the used Hybrid RAV 4 I was interested in. I ended up working with Thomas and he was pe More

by sarahhhoupert
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Kwasneski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Guinn
Apr 11, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 4 star rating. I am glad to hear you enjoyed working with Thomas, he is a valuable member of our team. I appreciate the candid feedback about the longer than expected and acceptable wait time. I apologize for that and can assure you my team and I will continue to work harder and smarter everyday to refine our processes to improve the experience for our valued guests such as yourself. We sincerely welcome you to the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

April 11, 2024

Marina is the BEST! ! She is always there to help with anything that you need!! Always so bubbly and happy and make sure you are well taken care of!! 🩷 More

by ammaonthebeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirena Napier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I'm so glad to hear you enjoyed working with Mirena, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

April 11, 2024

Danny was wonderful and I was treated well. Work was done on time and no surprises. More

by f6042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Torres
Apr 12, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and star rating. I am glad to hear you enjoyed working with Danny, he is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

April 10, 2024

I never met Danny Torres. I came in for an oil change and tire rotation. After waiting for 1.5 hours and noticing that my car was not in the service area, I asked someone to More

by borbam914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Torres
Apr 10, 2024 -

Hyundai of St Augustine responded

My sincere apologies for the level of service you received from our team. I appreciate you bringing this to my attention so that our service director, Joe King, and I may review your concerns and address them with our service team as it is clear that our standard operating procedure of keeping our valued guests informed of the status of their vehicle was not followed. We would be very appreciative if you could email Joe at joeking@hyundaiofstaugustine.org with your contact information so that he may reach out to you personally. We appreciate your patience and understanding as we grow as an organization. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

April 10, 2024

More room for service. The same professional and polite employees. Waiting room amenities can be improved. Refrigerator creamer and maybe donuts in the morning. Cookies th More

by Ric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Torres
Apr 10, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We appreciate the candid feedback about the refreshment recommendations and will take those under consideration to improve our guest waiting lounge experience . We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

April 10, 2024

This was the best car buying experience I’ve ever had. Jermaine went above and beyond on a rainy day to make sure that I had an opportunity to drive the Sonata that I thought I wanted. After I wasn’t sold More

by LHM944
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Kwasneski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear that you enjoyed working with Jermaine, he is a valuable member of our team. We sincerely welcome you to the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

April 10, 2024

The staff is very friendly plus their customer service is unbeatable! No complaints at all. More

by pam.reynolds2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Frickenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

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