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INFINITI of Birmingham
Hoover, AL
1,093 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,093 reviews
January 17, 2026
Savannah was very helpful and attentive throughout our purchase. Please go see her and you can also drive away in an excellent Infiniti. General Sales Manager Mark Mitchell made an excellent team I woul purchase. Please go see her and you can also drive away in an excellent Infiniti. General Sales Manager Mark Mitchell made an excellent team I would go see again! More
by timbeutjer
January 09, 2026
Excellent dealership from the time I started my process with Julius all the way to driving away in my new car! Top notch service is what they all gave! with Julius all the way to driving away in my new car! Top notch service is what they all gave! More
by biancanorris09
January 07, 2026
Everyone was so welcoming and helpful! Tiffany was wonderful and made my purchase easy! I recommend anyone needing a new vehicle to go by and let them help you. You won’t be disappointed! Tiffany was wonderful and made my purchase easy! I recommend anyone needing a new vehicle to go by and let them help you. You won’t be disappointed! More
by E. Wideman
Employees Worked With
January 05, 2026
Tiffany was fantastic to work with. She went above and beyond to find the car of my dreams and was a pleasure to work with. She has such a good personality, and I genuinely wanted to gi She went above and beyond to find the car of my dreams and was a pleasure to work with. She has such a good personality, and I genuinely wanted to give her my business because of that. Luke in Finance was also very kind and personable, and made the financing experience the best I've had. More
by mnicol
January 02, 2026
I met with Tiffany Williams with Birmingham Infinity and she was very professional and helpful. I would recommend Tiffany to friends and family without hesitation. she was very professional and helpful. I would recommend Tiffany to friends and family without hesitation. More
by Bougie7777
Employees Worked With
January 01, 2026
Tiffany Williams was an exceptional salesperson! She is very personable, thoughtful and helpful. Our purchase of a 2026 QX60 was a breeze as Tiffany explained everything in detail! This was our 4 She is very personable, thoughtful and helpful. Our purchase of a 2026 QX60 was a breeze as Tiffany explained everything in detail! This was our 4th vehicle purchase from Infiniti of Birmingham and we have never been disappointed! Thank you, Tiffany, for your exceptional expertise in assisting us with this purchase! We are delighted! More
by Teresa
December 31, 2025
Tiffany was great to work with today. She was very patient and informative. Great job! She was very patient and informative. Great job! More
by bama31767
Employees Worked With
December 23, 2025
Tiffani was easy to work with! We contacted her after finding a car online and she made the buying process quick and easy!! We contacted her after finding a car online and she made the buying process quick and easy!! More
by Lab.starkie
Employees Worked With
December 20, 2025
Tiffany was great as she helped us find our new family car. She got us the information we needed to make the best choice! car. She got us the information we needed to make the best choice! More
by 5parvins
December 17, 2025
I had an excellent experience working with Tiffany Williams while purchasing my new vehicle. She was knowledgeable, patient, and never made me feel pressured. She answered all my questions and made th Williams while purchasing my new vehicle. She was knowledgeable, patient, and never made me feel pressured. She answered all my questions and made the process smooth from start to finish. I highly recommend asking for her if you’re in the market for a new vehicle! More
by Kesha
Employees Worked With
