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INFINITI of Birmingham
Hoover, AL
1,046 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,046 reviews
June 16, 2025
Tiffany was wonderful to work with. ..she was very attentive and listened intently to what I was looking for in the Volvo I purchased...She communicated very well and promptlyI would hig ..she was very attentive and listened intently to what I was looking for in the Volvo I purchased...She communicated very well and promptlyI would highly recommend working with her! More
by Drew T
Employees Worked With
June 13, 2025
It was a pleasure having Ms. Tiffany Williams assist us in the purchase of our new SUV vehicle. She was very friendly, professional and displayed excellent customer service skil Tiffany Williams assist us in the purchase of our new SUV vehicle. She was very friendly, professional and displayed excellent customer service skills. She was very attentive to the details and went above and beyond to ensure we were pleased with our vehicle purchase. I will highly recommend her. Th More
by gregernestine
June 13, 2025
Tiffany is a jewel 💎and her energy is everything. I would recommend her to anyone in the market looking for a vehicle. Tiffany is the best hands down. Also, shoutout to Luke and the other finance man I would recommend her to anyone in the market looking for a vehicle. Tiffany is the best hands down. Also, shoutout to Luke and the other finance manager you guys rock. My entire experience was like VIP service lounge 😊.I was a bit nervous at first thinking I wouldn’t get approved. However God had other plans and decided that my car will be paid in full with no financing. The number of times I cried it’s unreal. #BUTGOD #FAVOR #CARPAIDOFF More
by Sugarcandyluv2022
June 13, 2025
They have an in store leader board and I understand why Tiffany is the best! I enjoying working with her to find my new car! Tiffany is the best! I enjoying working with her to find my new car! More
by Alexander T
Employees Worked With
June 04, 2025
Tiffany was a pleasure to work with. She was attentive, helpful and friendly. Her and my wife talked like they had been friends for life She was attentive, helpful and friendly. Her and my wife talked like they had been friends for life More
by williamscottnix
Employees Worked With
May 26, 2025
Tiffany Williams was very knowledgeable answered every question we had about the purchase of my 2025 QX60. She won us over to Infinity. The whole dealership made our car purchasing experience pleasant. Oh question we had about the purchase of my 2025 QX60. She won us over to Infinity. The whole dealership made our car purchasing experience pleasant. Oh they also treat Veterans with respect. More
by Lorieblanchard1965
May 25, 2025
Tiffany is the best. She went above and beyond to help with our purchase. We were online shoppers and she made the process enjoyable. She went above and beyond to help with our purchase. We were online shoppers and she made the process enjoyable. More
by Zadaalexis12
May 23, 2025
Displayed great customer service skills had knowledge skills. Friendly and followed through with everything he said he would do. Great manager. skills. Friendly and followed through with everything he said he would do. Great manager. More
by Monts
May 23, 2025
Impressed with his skills and knowledge. Great customer service, personable and friendly. We worked with Luke getting all the financing finalized. He was quick and organized a great part of Great customer service, personable and friendly. We worked with Luke getting all the financing finalized. He was quick and organized a great part of the Infinity team. More
by Monts
May 23, 2025
JJ had great customer service and knew every thing about the vehicle. He displayed great listening skills and was very friendly. I knew the vehicle that I wanted to buy and the day that I went it was later the vehicle. He displayed great listening skills and was very friendly. I knew the vehicle that I wanted to buy and the day that I went it was later in the evening and he stayed past their closing time to show me the vehicle after I chose the vehicle the next day I went to pick the vehicle up and he stayed late again a second time. He went over and beyond. While I was finishing paperwork, he saw my teenagers sitting in the car and he walked over and turned on the car so like I have some air air-conditioning and showed them how to use the Bluetooth so they could listen to their music. Again, doing things over and beyond because of his kind demeanor. More
by Monts
