Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Birmingham
Hoover, AL
1,031 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,031 reviews
April 29, 2025
Mrs. Williams is the best person we could have worked with. Great customer service outstanding with. Great customer service outstanding More
by Dumorris40
April 28, 2025
Tiffany Williams was AMAZING to work with and went above and beyond while purchasing our 2nd vehicle from her. It was a pleasure working with her and I would highly recommend her. Nicole and beyond while purchasing our 2nd vehicle from her. It was a pleasure working with her and I would highly recommend her. Nicole More
by Nicole
Employees Worked With
April 27, 2025
Mr Palmer was very helpful and patience with me and my dad. He greet us friendly with a smile , a very nice person. Thanks for the great service. dad. He greet us friendly with a smile , a very nice person. Thanks for the great service. More
by Karina cordova Diaz
April 26, 2025
Just purchased my 3rd vehicle from them. I keep coming back because they care. You don’t feel like you are being pressured or any shady business. They treat you like you are family. Tiffany I keep coming back because they care. You don’t feel like you are being pressured or any shady business. They treat you like you are family. Tiffany is very knowledgeable and caring. I trust her completely and she helped me find the perfect replacement for my daughter and cared about our needs. I’m sure I will be back in the future for another purchase! Safety ratings are a big deal to me and the Infiniti qx50 protected my daughter in a terrible accident. So we went back, foound a newer model with less miles as a replacement! Tiffany helped us find the perfect fit! Go see her for your next Infiniti! I love this dealership!! More
by amyhallman329
April 22, 2025
Tiffany Williams was amazing to work with on my recent purchase. The service she offered was superb and made the process easy and seamless. I look forward to recommending her to all my friends and family! purchase. The service she offered was superb and made the process easy and seamless. I look forward to recommending her to all my friends and family! A great experience and customer care! More
by amy.cummings
April 22, 2025
It was a pleasure working with Tiffany Williams. She is very knowledgeable about the Infinity product and the buying process. Tiffany is very kind and sincere and treats clients with the utmost ca She is very knowledgeable about the Infinity product and the buying process. Tiffany is very kind and sincere and treats clients with the utmost care and respect. Highly recommend Tiffany and Infinity of Birmingham. More
by koberry@bellsouth.net
Employees Worked With
April 21, 2025
My wife and I received wonderful service from Tiffany and will recommend everyone to her. will recommend everyone to her. More
by dpoellnitz78
April 17, 2025
Tiffany Williams was an AMAZING sales person ! She was able to walk me through the entire process! She provided the vehicle that I was inquiring about and allowed full access to drive and test the She was able to walk me through the entire process! She provided the vehicle that I was inquiring about and allowed full access to drive and test the vehicle! Enjoyed the experience! More
by MS1028
April 09, 2025
Infiniti of Birmingham staff aim to please all there customers. We have dealt with this dealership for the past 10 years. They always aim to please. customers. We have dealt with this dealership for the past 10 years. They always aim to please. More
by Boss1914
April 09, 2025
We just purchased a new 2025 QX60 from Regi and we received the best ever customer service from Regi. Please see Regi for your best experience in buying a new car. Kind regards, Linda & Ed Ramsey received the best ever customer service from Regi. Please see Regi for your best experience in buying a new car. Kind regards, Linda & Ed Ramsey More
by lindalaneyramsey
