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INFINITI of Birmingham

Hoover, AL

5.0
1,076 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves. People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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1804 Montgomery Hwy S

Hoover, AL

35244

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Showing 1,076 reviews

October 21, 2025

Wonderful experience from start to finish! Fair price and top notch customer service. Great inventory selection! More

by Sarah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2025

Sales rep was easy to work with, very attentive & understanding to my needs and desire. More

by Dietria537
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2025 -

INFINITI of Birmingham responded

Hello Dietria537, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 14, 2025

I worked with Tiffany Williams at Infiniti of Birmingham. Tiffany provided excellent service and made me feel comfortable throughout the whole process. please go see her for your next purchase! More

by dlfranklin30D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2025 -

INFINITI of Birmingham responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 14, 2025

I worked with Tiffany Williams at Infiniti of Birmingham. She provided excellent service and went above and beyond to make sure I was comfortable. I Had a great experience with Tiffany, go see he More

by bj.stewart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2025 -

INFINITI of Birmingham responded

Bj.stewart, we are very happy we could provide you with a positive experience! We appreciate your positive review about your recent experience with us!

October 11, 2025

I had an excellent experience working with Tiffany Williams at Infiniti of Birmingham. She went above and beyond to find the exact vehicle I was looking for and made the entire process smooth and effi More

by WilmaP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2025 -

INFINITI of Birmingham responded

Wilmap, thank you for your kind review; we are happy to pass along your comments to the team here at INFINITI Of Birmingham! We are always more than happy to assist you if anything else comes up. Take care!

October 04, 2025

One of the best dealerships to do business with! My 3rd Infiniti from them and have never been disappointed! Mark, Keon and Tiffany are truly enjoyable to be around even when you’re in a hurry! More

by Scottsaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keon Pettway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

INFINITI of Birmingham responded

Hi Scottsaa, thank you for taking the time to leave a review for us at INFINITI Of Birmingham. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 02, 2025

We recently purchased a vehicle with Infiniti of Birmingham. Gerald Cooper was our salesman. Gerald was personable, easy to work with, and did everything he could to make the sale happen without any More

by courtneyealy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2025 -

INFINITI of Birmingham responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 01, 2025

To whom this may concern a good day. We need a vehicle for the family because of our vehicle had transmission problems so I told my wife on Saturday morning we will start looking .. with More

by Ira
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2025 -

INFINITI of Birmingham responded

Hi Ira, thank you so much for your positive comments about INFINITI Of Birmingham! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at INFINITI Of Birmingham!

September 30, 2025

Tiffany truly embodies the textbook definition of outstanding customer service. From the very beginning of the process, she set the tone for what became a remarkably positive experience. This was my More

by Michelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2025 -

INFINITI of Birmingham responded

Michelle, we are so pleased you enjoyed your visit to INFINITI Of Birmingham! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 25, 2025

Awesome experience with Tiffany Williams and Julius and Luke. Would highly recommend!! They made our purchase so smooth. More

by Millie Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

INFINITI of Birmingham responded

Hello Millie Scott, thank you; we appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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