Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Clarendon Hills
Clarendon Hills, IL
2,023 Reviews
Discover the Complete Automotive Experience at INFINITI of Clarendon Hills, Serving Lisle, Downers Grove, Oak Brook, and Westmont.
At INFINITI of Clarendon Hills, we pride ourselves on being a trusted, full-service automobile dealership, catering to the greater Chicago area. Our showroom boasts an impressive array of new INFINITI models, including favorites like the INFINITI Q50, Q60, QX50, QX55, QX60, and QX80. For those seeking value without compromising on quality, our dealership also offers a wide selection of certified, pre-owned INFINITI cars and SUVs, ensuring luxury and reliability at an affordable price.
But our commitment to excellence doesn't stop at our inventory. We understand that financing is a crucial aspect of the purchase process, which is why we offer tailored loan and lease options. Our dedicated team works diligently to craft financial solutions that align with your budget, ensuring a seamless and satisfying purchase experience.
Beyond sales, INFINITI of Clarendon Hills is dedicated to providing exceptional vehicle service and maintenance to the Lisle, Downers Grove, and Elmhurst communities. Our expert technicians are equipped to handle a range of services, from routine maintenance to more complex repairs, ensuring your vehicle operates at its best. Our service offerings include:
Oil changes
Filter replacements
Wheel alignment
Wheel balancing
And much more!
For the INFINITI enthusiasts looking to customize their ride, our onsite auto parts and accessories department is here to help. We stock a comprehensive range of high-quality components, making it easy for you to enhance your INFINITI's performance and aesthetics. Our knowledgeable parts staff are always on hand to assist with any queries.
INFINITI of Clarendon Hills is more than just a dealership; it's a comprehensive automotive experience. Visit us at 415 E Ogden Ave, Clarendon Hills, IL 60514, and discover the difference we can make in your automotive journey!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,023 reviews
November 03, 2017
Horrible liars! Horrible! I had reached out for a price, and this dealer was much higher than other dealers. Then the Sales Manager Joe Fruzyna called me. Made me Horrible! I had reached out for a price, and this dealer was much higher than other dealers. Then the Sales Manager Joe Fruzyna called me. Made me an offer. Much better. I had reached out to multiple dealers and Joe beat their price verbally and in email. We settle on a price but I can't come for a few days. The dealership is a 5HR drive for me. The day I am leaving another dealer sends me a better price. This was very close to the end of the month and most dealers will start to offer better deals at the end. I ask Joe if he can match it. He said YES. Sends me an email and a text with the offer. I hop in my car and start driving. Halfway there I stopped for a break and asked one question and Joe gets frustrated at the number of emails we had been sending and tells me he is going to refund my deposit. AFTER I drive to Chicago and AFTER I booked a hotel. I continue on to the dealership to see if we can work it out and Joe wouldn't even come out and talk to me. He had 2 other people come out and tell me that they wouldn't honor the deal we set. They would however honor a much higher price. Naturally I walked away. Joe didn't even have the courage to come tell me face to face. Instead he sat like a little coward in his office. My advice would be to steer clear of this dealership. They clearly do not honor their word and in this case cost me a lot of money. It's ok though. I bought my Infiniti elsewhere and got an even better price and much better service. More
by Fred
Employees Worked With
November 01, 2017
Very energetic, didn't feel like I was "bothering"him, as I Andres showed us many cars, never made us feel like we were bothering him. Dealership had many options of cars of one model, and we were able to se Andres showed us many cars, never made us feel like we were bothering him. Dealership had many options of cars of one model, and we were able to see several to choose from. More
by Jzrbug1
Employees Worked With
Andreas Korallus
November 01, 2017
New car purchase Worked with Andres on a certified preowned initially then changed to a new car sale. He was informative, well educated about the vehicle and helpful. Worked with Andres on a certified preowned initially then changed to a new car sale. He was informative, well educated about the vehicle and helpful. He was an appropriate salesman not being too intrusive while still providing assistance in the decision making process. Overall amazing dealership and salesman. More
by Spaschos
November 01, 2017
2013 Infiniti G37x I purchased a used vehicle from Clarendon Hills Infiniti and couldn't have had a more enjoyable experience, which began via the internet trading quest I purchased a used vehicle from Clarendon Hills Infiniti and couldn't have had a more enjoyable experience, which began via the internet trading questions and ended in their showroom on 10/28/17. I found Steve, Gary, Nina and Chris to be very informative and answered all of my questions from the start. I would recommend this dealership for your next car purchase. More
by Lobertr3287
Employees Worked With
Other Employees :
Gary Muller, Steve Johnson, Andres Cordero, Nina Gacek, Chris Roberts
October 31, 2017
Worked hard to earn our business While we ultimately went with a different make, Andreas worked very hard for our business by offering a great deal on the car, trade in and interest r While we ultimately went with a different make, Andreas worked very hard for our business by offering a great deal on the car, trade in and interest rate. He was very responsive as well. More
by Carbuy
Employees Worked With
Andreas Korallus
October 31, 2017
Andres K. made the buying experience a pleasure Not all dealerships are created equal, and buying a car with these guys was an easy, smooth, no BS process. The showroom is like a day spa, the salesm Not all dealerships are created equal, and buying a car with these guys was an easy, smooth, no BS process. The showroom is like a day spa, the salesman Andres was no pressure, we got a great car at a great price. More
by Tw
October 28, 2017
Stellar Experince! After a month or so of looking for a Q50 to purchase, I came across one at Infiniti of Clarendon Hills. It was very well priced, the color I wanted, e After a month or so of looking for a Q50 to purchase, I came across one at Infiniti of Clarendon Hills. It was very well priced, the color I wanted, everything. I first made contact with, Gary Muller, via email who was very helpful. I live in Madison, WI which is 2 and a half hours away from the dealership. After talking to Gary, I confidently made the trip to Clarendon Hills. I was greeted by Steve Johnson. Steve had me check out a couple Q50s they had on their lot. He was extraordinarily helpful at answering all questions I had and showed me other cars they had there. I made the decision to make a deposit on one that day. A few days later, I returned to take delivery. Which was painless. I spoke with Adam Fick, who helped with the paperwork. Andrea Korallus, showed me all the awesome features of my new car and assisted with setting up my phone via bluetooth. Everyone there made purchasing my next car remarkably simple and applied no sales pressure. A MASSIVE thumbs up to Infiniti of Clarendon Hills. Thank you! More
by Theo Maynard
Employees Worked With
Adam Fick, Gary Muller, Steve Johnson, Andreas Korallus
October 26, 2017
Purchase of vehicle I had a great car buying experience today with Andres Korallus. Very professional and he is 100% all about providing for his customers. Definitely the I had a great car buying experience today with Andres Korallus. Very professional and he is 100% all about providing for his customers. Definitely the best and easiest process ever. Recommend him to anyone looking to buy or lease a vehicle! More
by Manny1234
Employees Worked With
Andreas Korallus
October 24, 2017
Rude Advisor What a day What a day? I left my home around 830 a.m. and after driving for about ten minutes my hood on my car popped open completely blocking my win What a day What a day? I left my home around 830 a.m. and after driving for about ten minutes my hood on my car popped open completely blocking my windshield. I immediately pull over and attempted to close the hood but I was unsuccessful. I believed the hood was closed but as I tried to reopen the hood from the car I couldn't. I then used my phone to make an appointment at Infiniti in Clarendon Hills since it was less than fifteen minutes away from my house and 7 minutes away from where I was currently parked. I arrive to the dealership and is greeted by an advisor, ANNA CHMIELEWSKA. Immediately, she walks up and looks at my tire and states, "Oh your tire is flat. Are you here for a tire?". I replied,"No I am coming in today to get my hood looked at. It doesn't seem to close". She immediately responds, "This will need a full repair and I would need a minimum of a hour to get it looked at. I'm not even sure we have the parts to fix this. Your car is very old". As the conversation continued, she continued to be rude to me, insulting me and my car. I was already an hour late for work and not mention drenched in water from trying to fix my hood myself. I was livid and just left feel very uneasy and hated the way I was treated especially at a dealership such as this one. I have always taken my car to Berman's in Chicago or Infiniti of Naperville because I appreciate the great customer service they give. I'm not sure if this lady was being racist or just completely rude but I will never patronize this facility again. More
by Dpierce
Employees Worked With
Anna Chmielewska
October 21, 2017
Very helpful and excellent customer service Andreas and Andres made our visit great. They were very helpful and made our experience a whole lot easier. Thank you so much for being so friendly an Andreas and Andres made our visit great. They were very helpful and made our experience a whole lot easier. Thank you so much for being so friendly and putting our minds at ease. More
by Darina29
Employees Worked With
Andres Cordero, Andreas Korallus
