INFINITI of Clarendon Hills

Overall, I would shy away from this dealer. After negotiating the price (including their offer to reimburse me for the lease disposition fee) and buying the car; they subsequently said that it wasn’t negotiating the price (including their offer to reimburse me for the lease disposition fee) and buying the car; they subsequently said that it wasn’t part of the deal. I found this rude and quite disappointing to save $395; especially after buying a used car warranty which has significant profit margins. More

Lisa was quick to respond and very professional. Andreas was my sales person. He was knowledgeable about the car. I went in with my kid and no one treated me like a dumb chick. I really appreciate Lisa and was my sales person. He was knowledgeable about the car. I went in with my kid and no one treated me like a dumb chick. I really appreciate Lisa and Andreas for that. When I had a few little issues with the car I purchased Lisa got right back to me because Andreas was off that day. When I brought it in Andreas was kind and extremely helpful on making sure everything was fixed and perfect! Great team! More

Excellent service from arrival to departing with my purchase. Everyone I encountered was very nice and helpful. Lisa welcomed me and linked my up with John (Sales). John was courteous and ensured my sa purchase. Everyone I encountered was very nice and helpful. Lisa welcomed me and linked my up with John (Sales). John was courteous and ensured my satisfaction. Jacob (Finance) did not pressure me into extra products. He also took the time to get information on a product that I wanted to purchase. I would like to add that John contacted me while I was writing this review to let me know that a component of my vehicle arrived. I highly recommend this dealership. LE More

I wanted to extend my warranty. After several attempts, phone call, eight emails, including emails to the manager no luck. I even drove to the dealership during a pandemic. I cannot get a response. I w phone call, eight emails, including emails to the manager no luck. I even drove to the dealership during a pandemic. I cannot get a response. I would have never thought it would be so difficult to spend money! Lost a customer after ten years of service from this company! Sad More

Courteous , professional, knowledgeable, good follow ups and sweating some details with minor paint chip / finish detailing Loan interest rate was fair. Recommend Jeff Zeitler / Infinity Clarendon hills. and sweating some details with minor paint chip / finish detailing Loan interest rate was fair. Recommend Jeff Zeitler / Infinity Clarendon hills. More

These guys have been great to work with by making the car buying process as quick and simple as possible. And that’s why we continue to come back each time we need a new car. buying process as quick and simple as possible. And that’s why we continue to come back each time we need a new car. More

Lisa is amazing. If you are looking for customer service, she is relentless in her commitment to the customer. Her follow up is impeccable and outstanding. service, she is relentless in her commitment to the customer. Her follow up is impeccable and outstanding. More

Bill Mullarkey was a pleasure to work with. My wife loved the "literal" red carpet treatment when we picked up the Chrysler Pacifica. It was a nice touch. the "literal" red carpet treatment when we picked up the Chrysler Pacifica. It was a nice touch. More

John was a pleasure to work with from beginning to end. This is the second time in 3 years and we are always so pleased with John. He is polite, responsive, and works quickly. He made the process quick an This is the second time in 3 years and we are always so pleased with John. He is polite, responsive, and works quickly. He made the process quick and easy which is very important. We highly recommend John. More

Excellent customer service The level of customer service at Infiniti of Clarendon is top notch. Every part of buying my Q50 was very easy. I started online with Gary Muller and The level of customer service at Infiniti of Clarendon is top notch. Every part of buying my Q50 was very easy. I started online with Gary Muller and he was very helpful in the beginning stage, set up the vehicles i was interested in and prepared me for coming in to the showroom. From their my sales person was and is (i will be going back soon for another Infiniti) Bill Mullarkey. He is excellent to work with, made myself and my daughter very comfortable in the entire process. His knowledge in the brand and all vehicles is impressive. Every question I had he had an answer and he was never in doubt. I recommend Bill for your next vehicle purchase. When it came to the final paper work Jacob was excellent. He was patient to explain the financial process and quick. A great team and I will be back soon to visit Bill for one more soon. More