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INFINITI of Clarendon Hills - Service Center

Clarendon Hills, IL

4.8
263 Reviews
Call Service Center (630) 468-9000

263 Reviews of INFINITI of Clarendon Hills - Service Center

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July 06, 2023

Infinity dealership has quality employees especially Fabian Jaimes in service. Highly recommend if you have the need to service your Infinity to see Fabian. He is very knowledgeable and courteous. Th More

by juliemay0910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Jaimes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

INFINITI of Clarendon Hills responded

Dear juliemay0910, Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had a positive visit to our Infinity dealership and that Fabian Jaimes provided you with exceptional service. Our team takes pride in providing knowledgeable and courteous assistance to our valued customers like you. Your recommendation means a lot to us, and we'll be sure to pass along your kind words to Fabian. If you ever need any further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing Infiniti/Clarendon Hills for your service needs. We look forward to serving you again in the future. Best regards, Infiniti/Clarendon Hills

Helpful
May 29, 2023

I went to Infiniti for service and realized they were closed, but to my surprise, i was greeted by the owner who put out a spread for me and my family! I then was introduced to Bill Mullarkey, who I will More

by mamabear20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Mullarkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Fruzyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Lubinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Porter Max, Joe Belmonte, Sam Shahin
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Jun 05, 2023 -

INFINITI of Clarendon Hills responded

Thank you, mamabear20, for sharing your wonderful experience at our dealership! We apologize for the confusion regarding our service hours, but we're thrilled that you were greeted by the owner and treated like family. We appreciate your kind words about Bill Mullarkey, and we're glad that he made a lasting impression on you. Our team, including Peter Korallus, Joe Belmonte, Mike Harlow, Joe Fruzyna, Tony Bonifazi, Jacob Lubinski, Sam Shahin, and Porter Max, is dedicated to providing exceptional customer service. We hope you had a memorable Memorial Day, and we look forward to assisting you with your future car purchase. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for recommending our dealership!

Helpful
May 27, 2023

Fabian deserves special recognition for his outstanding customer service. I look forward to continuing to work with him. More

by Lee
Recommend Dealer
Yes
Employees Worked With
Fabian Jaimes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

INFINITI of Clarendon Hills responded

Hi Lee! Thank you for taking the time to share your positive experience with us. We're delighted to hear that Fabian provided you with outstanding customer service. He takes pride in meeting our customer's needs, and we're glad to have him on our team. We appreciate your recommendation and look forward to continuing to assist you in the future. If you have any further questions or need any assistance, please feel free to reach out. Have a great day!

Helpful
May 19, 2023

Bill you are truly the most amazing and talented sales professional I have ever had the please to work with thank you for the wonderful experience also honorable mention fuzz , Joe b, Andreas , and of cou More

by City Slicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Mullarkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Fruzyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Belmonte
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Jun 05, 2023 -

INFINITI of Clarendon Hills responded

Thank you, City Slicker, for your amazing review! We're thrilled to hear that Bill and our team provided you with a wonderful experience. We pride ourselves on having talented and dedicated sales professionals who go above and beyond for our customers. We appreciate the honorable mentions for Fuzz, Joe B, Andreas, Peter K, and Udo. Your dream come true is our ultimate goal, and we're delighted that we could make that happen for you. Thank you for recommending our dealership, and if you ever need any further assistance, please don't hesitate to reach out.

Helpful
May 16, 2023

Thank you Sam shahin he was very patient to explain everything in details especially I could not speak English very well he understands his job More

by Mouta.jafari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Shahin
Report | Print
May 20, 2023 -

INFINITI of Clarendon Hills responded

Dear Mouta, Thank you for your 5-star review! We're glad to hear that Sam Shahin provided excellent service and patiently explained everything to you, even with the language barrier. We appreciate your recommendation and we're here to help if you need anything else.

Helpful 1
May 04, 2023

WOW! WHAT CAN I SAY.I CAN'T SAY ENOUGHABOUT THE FANTASTIC SERVICE I GET AT INFINITI OF CLARENDON HILLS! BILL MULLARKEY YOU ARE A ROCK STAR ! Happy birthda More

by Marlakramer73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mullarkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Fruzyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Lubinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILL Mullarkey, Joe Belmonte
Report | Print
May 09, 2023 -

INFINITI of Clarendon Hills responded

Thank you so much for your enthusiastic review, Marlakramer73! We're thrilled to hear that you had a fantastic experience at Infiniti of Clarendon Hills and that our team, especially Bill Mullarkey, provided you with excellent service. We appreciate your kind words and look forward to serving you again in the future!

Helpful
March 29, 2023

Infinity of Clarendon Hills is a fine dealer. It is easy to get an appointment for service and they do good work. More

by bdzac
Recommend Dealer
Yes
Employees Worked With
Mike Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andreas Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2023 -

INFINITI of Clarendon Hills responded

Thank you for your positive review of Infiniti of Clarendon Hills! We're glad to hear that you find it easy to get an appointment for service and that our team has provided you with good work. Our team takes pride in providing top-notch service and attention to detail, so we're thrilled to hear that we've been able to meet your expectations. Thank you for choosing our dealership for your service needs and for taking the time to share your experience. We hope to continue providing you with exceptional service in the future!

Helpful
March 13, 2023

Everything was great and I can't think of anything else to say at this time. More

by randyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Jaimes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2023 -

INFINITI of Clarendon Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
March 06, 2023

Every time I bought a car used to bumper round from dealership to dealership because the experience wasn’t that great. I’ve purchased my last three vehicles from Infiniti of Claredon Hills and I don’t More

by mikebussan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Mullarkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Fruzyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Lubinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andreas Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Jaimes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Belmonte
Report | Print
Mar 29, 2023 -

INFINITI of Clarendon Hills responded

Thank you for taking the time to leave a positive review and for your continued loyalty to our dealership. We're thrilled to hear that you've had great experiences purchasing your vehicles from us, and that you've found a home at Infiniti of Clarendon Hills. Our team strives to provide a welcoming and enjoyable car-buying experience for all of our customers, and we're honored to have earned your trust and business. We appreciate your kind words and look forward to serving you in the future. Thank you again for choosing us and for your review.

Helpful
February 16, 2023

Mike, from the service department and Jeff ,from sales, where very professional. Both gave me positive feedback about my car and cars for sale, respectively. More

by Jorge
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Zeitler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2023 -

INFINITI of Clarendon Hills responded

Jorge, thank you for your review! We appreciate your kind words regarding our service and sales staff. We are glad that you had a great experience with us. Thank you for choosing Infiniti of Clarendon Hills, we appreciate your business!

Helpful
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