INFINITI of Kansas City

Ryan Rowley is a stud Ryan Rowley and the whole team worked super hard to make it happen for me! Everyone should go to him!! Great place to do business !!! Ryan Rowley and the whole team worked super hard to make it happen for me! Everyone should go to him!! Great place to do business !!! More

Simple, easy buy Saw a QX 80 that we were looking at, color/options and contact them via email. After trading a couple of emails (offers), came to an agreement on pri Saw a QX 80 that we were looking at, color/options and contact them via email. After trading a couple of emails (offers), came to an agreement on price. Drove down, looked over the car, took a test drive and paid for it. When we got to the paperwork, no pressure for an extended warranty or other add-ons. One of the "easier" deals in my car buying times. More

James Studna was excellant and I will recommend Infinity My car shopping experience was great ! I felt very comfortable in asking questions and each one was addressed. I have normally purchased new cars My car shopping experience was great ! I felt very comfortable in asking questions and each one was addressed. I have normally purchased new cars only but I felt very confident in making my purchase I had a Honda Accord which I truly enjoyed but my Q60 will definitely not only be a reliable car but also a beautiful car Thanks James ! More

Always Infiniti I have been driving Infinitis since 1990 and have a lot of dealer experience starting in St. Louis. The folks here at INFINITI of Kansas City are the I have been driving Infinitis since 1990 and have a lot of dealer experience starting in St. Louis. The folks here at INFINITI of Kansas City are the best! Of the 5 Infiitis I've leased and/or purchased, this experience was the best. Personalized service and attention have really made a difference. More

Loyal customer I just purchased my second Infiniti from Infiniti of KC. The staff are amazing and always focused on the customer. Mark Redman sold me my Infiniti I just purchased my second Infiniti from Infiniti of KC. The staff are amazing and always focused on the customer. Mark Redman sold me my Infiniti QX50 and made sure he found the vehicle that met my every need. Joe Lavar, who sold me my first Infiniti from this dealership was right there cheering me on! Exceptional experience for the second time. And I will mention the amazing service staff are always delightful and take care of my care like it was their own! More

My Best Vehicle Purchase Experience! I purchased an Infiniti QX80 the sales person greeted us in the parking lot introduced himself and we decided to go on a test drive. Brenan so very ki I purchased an Infiniti QX80 the sales person greeted us in the parking lot introduced himself and we decided to go on a test drive. Brenan so very kind polite knowledgable NOT pushy. very easy going. He gave us detailed information on the vehicle and also history of the vehicle to include what was stand options and not. The crash course he gave us was extremely helpful. As we drove back home to Topeka (1 hour away) my husband decided he loved the vehicle. I called Brenan told him what we wanted and the vehicle was ready for the delivery the very next day! We have purchased many vehicles and NEVER has it been this easy! Thank you very much Brenan for this awesome experience. Last but not least.. The finance Manager was very nice and personable he clearly is in the right job skill set. I will come back to Infiniti of Kansas City to purchase again and again and again! More

Another great experience Nobody really "loves" buying a car, but we all need to do so from time to time. This week I bought my third from this dealership, and the experience ( Nobody really "loves" buying a car, but we all need to do so from time to time. This week I bought my third from this dealership, and the experience (always very good) was the best yet. The sales rep, Robert Evenrud, was responsible for this. I'd gone in the get the oil changed on my wife's car... I wasn't in the market for a new car at all... and while looking over a car model I'd never really noticed much I was approached by Robert. Our conversation was about the car, as well as other topics. The car, a QX50, turned out to be uniquely suited to my needs and without Robert's knowledge I'd never had recognized it. A test ride followed, and a very fair negotiation a day or two later. I was pressed for time, as we were heading out of town for several weeks, but Robert figured out how to get things handled and delivered the car to our garage while we were away. I'm very much a car guy, and rarely meet a sales rep who knows nearly as much as I do about whatever car I'm looking at, but Robert was way beyond me. He also had immense knowledge of cars in general. Throughout the whole experience there was never any pressure, and I thoroughly enjoyed Robert's company. Kudos also to the finance manager, Dallas Summers, who was very friendly and enjoyable to work with. More

customer satisfaction is my only aim I was apprehensive and skeptic of doing business via internet/email in searching for a car. I felt there would be constant emails pressuring me to ma I was apprehensive and skeptic of doing business via internet/email in searching for a car. I felt there would be constant emails pressuring me to make a decision. The person that answered my email search was Kim Hudson. She located a vehicle according to my specifications. She answered all of my questions regarding ownership, car fax, warranties etc. She was ready to schedule a date and time that I could come in and test drive the vehicle when I returned from vacation. Keep in mind I was in constant contact with her for a month prior to going on vacation. While on vacation I found a car and purchased it. Out of courtesy, I advised her of my decision to purchase a vehicle elsewhere. To my surprise she responded with, " congratulations" on my purchase and assured me that "infinity" could stand alone no matter where I purchased it. She encouraged me to contact her again, even though it would be a while, when I was ready to trade it in. To me, this act showed professionalism, transparency, trustworthiness,, true dedication and belief in the company in which she worked. She was genuinely happy for my purchase no matter where I had gotten it. I'm sure she may have felt she "missed" a sale, but in my view, she opened the door to more because of her attitude. I will recommend her to anyone. More

Great people, Great service I came in to look at a car for myself and ended up buying one. As well as picked one up for my wife. James was great, very helpful/knowledgeable. I came in to look at a car for myself and ended up buying one. As well as picked one up for my wife. James was great, very helpful/knowledgeable. They earned my business and I'll be coming back. Price was more than fair, and under kbb. They made it easy to make the decision. More

Finance Dallas was very helpful finalising the purchase of our car. Great to work with. He treated us like people instead of just another number. I would defi Dallas was very helpful finalising the purchase of our car. Great to work with. He treated us like people instead of just another number. I would definitely go to this Dealership for my next vehicle. More