INFINITI of Kansas City - Service Center

Trust and value their opinion when I have questions about my suv. The break room is comfortable while vehicle is being serviced. my suv. The break room is comfortable while vehicle is being serviced. More

Quick service and friendly and helpful informative staff. Would recommend to other friends and family. Would recommend to other friends and family. More

Great service. The atmosphere is very friendly and professional. They have a very comfortable waiting room while they work on your vehicle. The atmosphere is very friendly and professional. They have a very comfortable waiting room while they work on your vehicle. More

Longtime customer, awesome service, nice facility, friendly staff, highly recommended. They get a 5 star dealership rating from me. friendly staff, highly recommended. They get a 5 star dealership rating from me. More

I came to the dealership to get an alignment. The Service Representative told me the wait would be around two hours. I decided to look around at the cars in the showroom. Todd noticed me and aske The Service Representative told me the wait would be around two hours. I decided to look around at the cars in the showroom. Todd noticed me and asked if I had any questioned or needed any assistance. I let him know I was just browsing and really unsure. He said he was more than happy to show me around. We spent some time in the showroom and then ventured out into the cold to look at vehicles. Todd was patient and willing to answer all my questions. We eventually returned to the showroom where I advised him which car I was most interested in. Turns out the only car available was the car on the showroom floor. To make a long story short from start to finish my experience was one to remember in a positive way of course. Everyone was so kind to me. I was especially impressed with Todd because he took his time with me and gave me exactly what I wanted. This is not my first time purchasing a car but this by far the best experience I have ever had. Very professional and mindful of my time. They got me in and out quickly. I am pleased with my purchase and my overall experience. BIG Thank You to everyone I encountered and interacted with that day. More

This is my absolute favorite dealership that I have ever been to, the staff is unbelievable ; super nice, feels good to go to this service department! And Brendan is by far the best service guy i have ever been to, the staff is unbelievable ; super nice, feels good to go to this service department! And Brendan is by far the best service guy i have ever worked with! More

Excellent customer service! Fantastic service department! Preston was amazing! He kept me updated on details of my car as it was being serviced. Fantastic service department! Preston was amazing! He kept me updated on details of my car as it was being serviced. More

PROFESSIONAL AND COURTEOUS. YOU CAN NOT GO WRONG TAKING YOUR PROBLEM TO THE PROS AT INFINITI. YOU CAN NOT GO WRONG TAKING YOUR PROBLEM TO THE PROS AT INFINITI. More

Always able to get me in when needed. Treated with respect and put on a pedestal. They definitely treat you like you are important. Treated with respect and put on a pedestal. They definitely treat you like you are important. More

Great service! Fast turnaround and was put in a loaner while my vehicle was being worked on. Fast turnaround and was put in a loaner while my vehicle was being worked on. More