
Ide Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I have been leasing through Ide Honda since 2015 and have always had a good experience. This time I was very fortunate to work with Brad Constantino who made the experience excellent!! It was short, seamless always had a good experience. This time I was very fortunate to work with Brad Constantino who made the experience excellent!! It was short, seamless, and I had my new car! Ide did not have my color choice, but Brad looked for it and found it nearby, and I drove it off the dealership two days later. An excellent experience, Thank you, Brad! More
Brad Constantino is the best . Ive been coming to Ide Honda for many years. He's treats all his clients like family. Theres no one else id rather buy a car from Ive been coming to Ide Honda for many years. He's treats all his clients like family. Theres no one else id rather buy a car from More
Joe Latus did an awesome job and made buying a car a very easy and stress free experience. Kevin and Deb easy and stress free experience. Kevin and Deb More
This last lease was my 8th one with Ide Honda and by far, the easiest and most pleasant. I can’t say enough about how great Brad Constantino was to work with. I went in on a Thursday afternoon and by the nex the easiest and most pleasant. I can’t say enough about how great Brad Constantino was to work with. I went in on a Thursday afternoon and by the next Monday I was in my new Honda HRV. I am so grateful for everything Brad did to make the transition from one lease to a new one so painless. I would highly recommend Brad Constantino at Ide Honda to anyone purchasing or leasing a new or used vehicle. More
Ide Honda is the best dealership out there. Salesman Joe Latus made it a great buying experience, taking care of any questions/concerns that I had. Couldn't be happier with the overall experie Salesman Joe Latus made it a great buying experience, taking care of any questions/concerns that I had. Couldn't be happier with the overall experience as well as the new Civic. More
ABYSMAL customer service, I should have never accepted the new vehicle and drove off the lot.... I recently bought a new SUV from them a few months back now. The process in sales was great, but their the new vehicle and drove off the lot.... I recently bought a new SUV from them a few months back now. The process in sales was great, but their follow up and customer care towards the end and after the fact was completely unacceptable. When I inspected the vehicle I found that there was a was an obvious paint chip, and paint burn/scuff marks. The chip was downplayed by sales at the time of purchase. But we were assured it would get brought into service and dealt with. We were told service was flodded at the time so they would "try" to get us in. MONTHS later, and a full winter of weather and the problem hasn't been dealth with. No they just don't answer calls and we sit on hold forever. I'm a bit afraid to bring it in at this point. For worry of bad fix job either due to spite or incompetence... More
I’ e been an IDE Honda customer for fifteen years and have always worked with Brad Constantino. He’s the best! have always worked with Brad Constantino. He’s the best! More
I couldn’t be happier with my decision to use Ide Honda as my dealership. Jasmin helped make the process of leasing a car so smooth and easy, as well as really helping me understand exactly what each step as my dealership. Jasmin helped make the process of leasing a car so smooth and easy, as well as really helping me understand exactly what each step meant. I went in alone, a bit intimated at the thought of making this big decision on my own. I left confident in my decision and now have my ideal car. Thankful for Jasmin’s knowledge and will keep recommending Ide Honda to everyone who needs a car! More
As soon as I walked in I was greeted with smiles! (I think my dog helped lol) Heather was super quick to get me situated and keep me informed of what was going on. They gave me a loaner and called me (I think my dog helped lol) Heather was super quick to get me situated and keep me informed of what was going on. They gave me a loaner and called me back with an update to let me know what was going on. Absolutely amazing person! Personable, courteous, professional, ALL THE THINGS! Couldn't be happier! More
What a dream it turned out to be. After, being completely left in the dark with no follow up from Garber Honda (loyal customer for over 10 years.) Garber showed a complete disregard f After, being completely left in the dark with no follow up from Garber Honda (loyal customer for over 10 years.) Garber showed a complete disregard for customer service, needless to say I did not nor will I ever return to Garber Honda. I absolutely dreaded having to “restart.” Luckily, Ide Honda specifically Brad turned my experience into a pleasant one! There was zero bull being pulled, straight to the point and provide feedback on exactly what I was looking for and within my budget. Brad is knowledgeable, experienced, educated, and genuinely kind, a real people person! All in all the whole experience took 2 hours from when I walked in (a scheduled appointment) to when I picked up my new car. I can’t say enough great things about Brad and the Ide Honda team as a whole. I will recommend Ide Honda to anyone any day! More