Ide Honda

Great service and great people Jim milella always very helpful and honest about my car repairs. I've been going to ide Honda for 15+ years and I'm always pleased with their excelle Jim milella always very helpful and honest about my car repairs. I've been going to ide Honda for 15+ years and I'm always pleased with their excellent service. They treat me well and I'm confident with the quality of service I receive. More

Unexpected costly repair! Even though I follow the schedule of maintenance for my Accord, an unexpected repair took me to the service department. Jim got me right in and made t Even though I follow the schedule of maintenance for my Accord, an unexpected repair took me to the service department. Jim got me right in and made the expense a bit less painless. I know Jim looks after my car! More

very attentive staff and super friendly!!!!! I have never been so impressed with customer service! My experience was outstanding from beginning to end. I was greeted with a smile by everyone. And I have never been so impressed with customer service! My experience was outstanding from beginning to end. I was greeted with a smile by everyone. And we all know at the end of the day, everyone is stressed and ready to go home! I was very worried about the diagnosis of my car as I am having financial difficulties right now. My mechanic gave me a list of what I needed in order of priority and didn't pressure me to do any work. In addition, I was given a car so that I would not miss any work.Jim Minella was my mechanic and he was super friendly. When i came to pick up my car, at least 3 people asked if they could help me. Quite honestly, my neighbor and my cousin are both mechanics. I thought that after my car was paid off and my warranty ran out, I would stop going to the dealership. But after my recent experience at Ide, I will be back!!!! Thankyou!' Casey Hopkins More

Tire Brake! Needed brakes and tires. Never cheap but Jim helped me find best deal and addressed all my concerns in professional manner. Changes to your waiting Needed brakes and tires. Never cheap but Jim helped me find best deal and addressed all my concerns in professional manner. Changes to your waiting area (snacks, digital work space ) are convenient and friendly. Thank you. More

Great Service I want to give kudos to Mike Hunsinger. I had a flat tire and although I had no appointment, I was greeted and taken care of. The tire my car requir I want to give kudos to Mike Hunsinger. I had a flat tire and although I had no appointment, I was greeted and taken care of. The tire my car required was not in stock and Mike drove to Henrietta and picked it up. Literally he went the 'extra mile' for a sale that was under $150. Have now purchased 3 cars from Ide and have had wonderful service. I will keep coming back. More

Great Service Department Jim Milella & Mike Monachino always give me he best experience when I come for service. Melinda P in sales is always very personable & knowledgeable. Jim Milella & Mike Monachino always give me he best experience when I come for service. Melinda P in sales is always very personable & knowledgeable. Always a good experience. More

NYS inspection and tire rotation Jim Milella is very customer oriented and he makes our service visits a true pleasure to do business with Dick Ide Honda. We have been having our vehi Jim Milella is very customer oriented and he makes our service visits a true pleasure to do business with Dick Ide Honda. We have been having our vehicles serviced by Dick Ide for the past twelve years. More

Great service I decided to finance my first car at dick idea honda. Couldn't have had a better experience. My salesman Gerry Lamb got me exactly the car I wanted. W I decided to finance my first car at dick idea honda. Couldn't have had a better experience. My salesman Gerry Lamb got me exactly the car I wanted. Wonderful!!!!!! More

SUV mom chose Odyssey I dreaded it. The minivan. But I am so happy with the 2016 Odyssey. It drives much better than the SUVs I test drove. And I drove a lot. More room, be I dreaded it. The minivan. But I am so happy with the 2016 Odyssey. It drives much better than the SUVs I test drove. And I drove a lot. More room, better mom-features and a better price. I have 2 girls, 1 and 2. I made the switch away from SUVs for them. I feel like we can all breathe better because we have room. And I can sleep better knowing I have them in a top rated safety first van. Thank you Brad at IDE Honda. You knew I needed the van and I'm so glad I listened! He doesn't want to SELL you a car. He wants to help you BUY a car. That's a big difference from the other dealerships we dealt with. Go visit with Brad. He will answer all your questions, put you at ease and even make you laugh. It was MY pleasure doing business with him. More

Fix wipers Everyone was so helpful since this was my first time. The minute I drove in a very nice young man (I'm sorry I didn't get his name) immediately came Everyone was so helpful since this was my first time. The minute I drove in a very nice young man (I'm sorry I didn't get his name) immediately came over and took me to the service desk. Mike was great and when I was done, he showed me how to open my gas and front hood doors. The blades were under warranty since my car had 683 miles on it (I got it on Dec 10 but have not driven much due to my recent surgery). I definitely will return to Ide Honda for any future service for my FIT. I also received a follow-up call and again I can't remember her name but she was great. You have a very good staff and procedures in place. Kathy Prince More