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Ide Honda
Rochester, NY
1,500 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,500 reviews
February 22, 2017
Great experience This is the second minivan we purchased from Dick Ide Honda. We are thrilled with the service, support, and guidance from the staff at this dealershi This is the second minivan we purchased from Dick Ide Honda. We are thrilled with the service, support, and guidance from the staff at this dealership. We would highly recommend it. More
by jcb
Employees Worked With
Scott Marinelli
Helpful February 21, 2017
There are no words to describe the support that was received Rick D'Amico is beyond the best salesman I have ever encountered. My car was hit by a drunk driver in the middle of the night, (2 a.m.) while parked Rick D'Amico is beyond the best salesman I have ever encountered. My car was hit by a drunk driver in the middle of the night, (2 a.m.) while parked on a street. Fortunately, no one was in the car. The service and guidance of Ide Honda was beyond anything I could have asked for. Ide Collision and Chris and all of the staff were an advocate for what I needed and guided me during this process without hesitation. Time passed and I was able to be put back in the same car after mine was deemed totaled. The finance department was supportive, as well. I cannot thank Ide enough for the team of people who take a personal interest in your life, and circumstances. I was with Subaru for a very long time. Now, this dealership has surpassed my expectations and I am part of the Ide family now. Thank you!!! More
by Kgresko
Employees Worked With
Chris at Ide Collision, Ken Neufeglise, Rick Damico
February 15, 2017
Great Service Scott was amazing! We went in to buy a used car and we are not very knowledgeable when it comes to cars at all. Scott went over everything in detail a Scott was amazing! We went in to buy a used car and we are not very knowledgeable when it comes to cars at all. Scott went over everything in detail and made sure we were making the right choice. We left the next day with a new car!! Would definitely recommend because he rocks. More
by Steph
Employees Worked With
Scott Marinelli
February 07, 2017
Great service for an out-of-towner! I'm from Buffalo and was looking for a particular car and Ide Honda happened to have a Certified Used one on the lot. Joe Preteroti was great working I'm from Buffalo and was looking for a particular car and Ide Honda happened to have a Certified Used one on the lot. Joe Preteroti was great working with me over the phone and had everything ready when I traveled to Rochester to check the vehicle in person and then again for delivery. It's been almost a month and I love the car. Thanks! More
by Joe Farrell
Employees Worked With
Joe Preteroti
February 02, 2017
Fantastic experience leasing for the first time I love that at Dick Ide Honda I am given honest information and assistance both in the sales and maintenance departments. This is my third car from Id I love that at Dick Ide Honda I am given honest information and assistance both in the sales and maintenance departments. This is my third car from Ide Honda and I expect to return in three years for another positive experience. Melinda Pagliuso, one of the sales and leasing specialists, was very helpful, professional and easy to work with. I happy to enthusiastically recommend Ide Honda to my friends. More
by sled22
Employees Worked With
January 29, 2017
Great, friendly service Excellent service, great people to work with. They helped us find the right car at a great price. They went above and beyond every step of the way! Excellent service, great people to work with. They helped us find the right car at a great price. They went above and beyond every step of the way! More
by J&A12345
Employees Worked With
January 21, 2017
Trusted Service When my cars need service I always go to Russ. I trust him to not oversell me, and set me up with the repairs and maintenance I need. Russ makes a poi When my cars need service I always go to Russ. I trust him to not oversell me, and set me up with the repairs and maintenance I need. Russ makes a point of patiently taking whatever amount of time is with his customers to be sure they fully understand the problem, proposed solution, and any alternative options. He is extremely knowledgeable. I feel I am charged a fair price and the quality of the service work is great. Russ goes above and beyond to ensure excellent customer satisfaction every time. More
by Mel14526
Employees Worked With
Russ Vandewall
January 02, 2017
Excellent service, Joe and the staff were fantastic Joe and the staff, did a fantastic job to take care of us on our new 2016 CR-V! Highly recommend them! They did a wonderful job. Joe and the staff, did a fantastic job to take care of us on our new 2016 CR-V! Highly recommend them! They did a wonderful job. More
by Epitaph corporation
Employees Worked With
Joe Preteroti
January 01, 2017
It was a conversation with a person I felt I could trust. I was very satisfied. We did not spend any needless time, yet Leigh took the time to understand my wants and needs. I returned a vehicle and entered i I was very satisfied. We did not spend any needless time, yet Leigh took the time to understand my wants and needs. I returned a vehicle and entered into another lease. Leigh discussed the key aspects of any relevant options and the process was very smooth. More
by MMCivic2
Employees Worked With
November 22, 2016
no hassle just a sale Have bought 8-9 new Hondas at Ide's. Always feel like it is welcoming and never a confrontation. Will go there agaiin as have a long standing relatio Have bought 8-9 new Hondas at Ide's. Always feel like it is welcoming and never a confrontation. Will go there agaiin as have a long standing relationship with the finance manager. More
by crudsnow
