Ide Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great! It was a pleasure to work with Rick Damico. He is knowledgeable, helpful, congenial, and available for questions and concerns about purchasing a new c It was a pleasure to work with Rick Damico. He is knowledgeable, helpful, congenial, and available for questions and concerns about purchasing a new car! More
Working with Rick was very easy! I needed to turn in my lease early, and contacted Rick. He was able to get me into a new lease with the price I needed! I needed to turn in my lease early, and contacted Rick. He was able to get me into a new lease with the price I needed! More
Great Service and Support Buying My Car! LOVE THEM! Especially Brad Constantino, along with Ken and Adam in Finance! Once again they went above and beyond to get me a great car! I feel like f LOVE THEM! Especially Brad Constantino, along with Ken and Adam in Finance! Once again they went above and beyond to get me a great car! I feel like family every time I come into Ide Honda, whether it is for service, sales, or I refer someone to them! I will continue to lease and buy my vehicles from Ide and Brad Constantino! The oil changes and roadside assistance is a great plus as well! More
Excellent customer service and response time I rely on my personal vehicle for the work that I do, and found myself in need of a new tire ASAP in the midst of my work day...from my initial call t I rely on my personal vehicle for the work that I do, and found myself in need of a new tire ASAP in the midst of my work day...from my initial call to the service department to ask how fast this could happen (Amber), to arriving at the desk (Linda), to my check out (Kalie), I was provided the best customer service and understanding of my predicament that I have ever experienced with any service department thus far. A special thank you to Linda and Amber for setting me up with a loaner vehicle and getting me back on the road to make it to my appointments while my tire was replaced! These ladies deserve sincere recognition for their compassion and customer service! More
No Fuss Deal at Ide We were in the market for a new or slightly used CRV, saw what we wanted in the Ide website, and with the help of Joe Preteroti, quickly test drove, d We were in the market for a new or slightly used CRV, saw what we wanted in the Ide website, and with the help of Joe Preteroti, quickly test drove, discussed, and settled on a price. Straight talk, no gimmicks, no upsells. Traded in a 10 year old Odyssey that came from Ide. Smooth sailing through DMV, insurance, and financing, with additional help from Ashley Pierce. Car was ready when promised. Overall, hassle-free experience with good follow-up, and exactly what we expected and hoped for. Would highly recommend to others. More
Buyer beware Last minute change in the monthly payment supposedly was an honest mistake. The final payment was ~ $20 more/monthly than what was initially quoted t Last minute change in the monthly payment supposedly was an honest mistake. The final payment was ~ $20 more/monthly than what was initially quoted to me. (this had nothing to do with any extended wear plan, etc) The financing guy made a mistake that I ended up paying for even though the sales guy said nothing would change (after the discrepancy was discovered). Love the car but the whole experience was sullied by this nonsense and has left a nasty aftertaste. Apparently Dick Ide don't doesnt make it a practice of providing copies of the paperwork of the deal until is closed. If this documentation had been provided this mess would have been avoided. Buyer beware and get copies of your paperwork prior to closing so you know what you're getting into. More
2016 Honda Pilot Review Bought our second Honda here and will no doubt buy our next here as well. No pressure, pleasent atmosphere, knowledgable people. They found a car th Bought our second Honda here and will no doubt buy our next here as well. No pressure, pleasent atmosphere, knowledgable people. They found a car that met our needs and wants quickly. More
Excellent Experience! My husband has purchased from Ide Honda in the past but this was my first purchase. Excellent is what I'd say about everything! I walked in the lobb My husband has purchased from Ide Honda in the past but this was my first purchase. Excellent is what I'd say about everything! I walked in the lobby and the receptionist was friendly and helpful, She got me a sales representative in less than a minute. Brendan is awesome! He truly made my car buying experience a pleasure! He is very easy to talk to, helpful and really listened to what I wanted on my first visit. He explained the car's features, showed me several cars and colors and went with me for a test drive. He called me back to follow up with available cars that fit my requirements so I went back to see him. We added features, finalized the paperwork, and worked out the financing with no stress involved. I love my new car!!! More
Bought our 4th Honda We have been Ide Honda customers since 1991. We just worked with Melinda Pagliuso when purchasing our 4th Honda from Ide. Melinda went all out to en We have been Ide Honda customers since 1991. We just worked with Melinda Pagliuso when purchasing our 4th Honda from Ide. Melinda went all out to ensure that we were able to purchase the car that we wanted. Thanks! More
Very easy professional experience with Scott Marinelli. Scott Marinelli made the experience of getting a new car fun. He was thorough and answered all the questions we had with ease. In fact, after he talk Scott Marinelli made the experience of getting a new car fun. He was thorough and answered all the questions we had with ease. In fact, after he talked to us, we didn't need to ask about much. His understanding of the finer points of leasing and buying was reassuring and any questions about the car itself showed his complete knowledge of the product. Thanks for making it easy! More