Back

Ide Honda

Rochester, NY

4.8
1,508 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
Contact Dealership

875 Panorama Trail S.

Rochester, NY

14625

Directions

By Type

Showing 1,508 reviews

March 27, 2013

Great costumer service very happy with my experience. Brad was really helpful in showing me the different functions of the car and explaining were everything was. I would def lease another car from him! More

by Roxyfanta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 25, 2013

Fantasic experience! Easy and fun. I loved my sales rep Joe...he gave me exactly what I wanted and at a great price :) thank you for everything! More

by daniellesanti
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Neufeglise
Mar 26, 2013 -

Ide Honda responded

Thank you for letting us know about your great experience working with Joe during your recent visit; We hope that you will choose Dick Ide Honda again. Enjoy your new vehicle, and let us know if you have any questions in the future! Be sure to find us on Facebook and Twitter to get the latest on inventory, contests, and specials! Thanks again, - Rich Ide

March 24, 2013

Here's a copy of the email I sent to Rich Ide: Just Here's a copy of the email I sent to Rich Ide: Just had to write to let you know what an asset you have in Melinda P. We had never done business w More

by jborrell31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 25, 2013 -

Ide Honda responded

Thanks so much for sending us this nice message, we are so happy to hear that your car-buying experience at Dick Ide Honda went so well! We believe purchasing a new car should be easy and fun, and team members like Melinda are a key part of making this happen. Please let us know if there is anything we can assist you with in the future, we look forward to earning your business for years to come! Thank you for choosing Dick Ide Honda, and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 21, 2013

In a word - excellent! Thank you Brad for being so professional and knowledgable in your field. You were never too pushy and very patient with us when we did not know what we were interested in. No More

by aklaric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Wile
Mar 22, 2013 -

Ide Honda responded

Thank you for setting time aside to share this feedback about Dick Ide Honda! We love having great team members like Brad, and we're pleased to read that you have enjoyed working with him. We sincerely appreciate your business, and we look forward to providing you with excellent customer service in the future. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 20, 2013

My salesperson, Brad Constantino, came in on his day off to deliver my car. Ken Neufeglise from FInance walked me through the finance and extended warranty options on the phone as I was traveling on busine More

by rdretto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken Neufeglise
Mar 21, 2013 -

Ide Honda responded

Thank you for setting time aside to share this positive feedback about working with Brad and Ken here at Dick Ide Honda. We love having great team members like them! We look forward to providing you with excellent customer service in the future. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 20, 2013

My total experience at this dealership was awesome. I was very reluctant to come in but I sm do happy that i did because Brad was so helpful in this really simple process. My father recommended I come to Dic More

by kcargill23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken Neufeglise
Mar 20, 2013 -

Ide Honda responded

Thank you so much for sharing your great experience with us! We sincerely appreciate your kind words, and we look forward to providing you with outstanding customer service for years to come. Brad and Stephanie will be glad to hear your kind words as well, and thank your father for the recommendation for us! Thank you for choosing Dick Ide Honda, and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 20, 2013

I was very impressed with the salesman and the dealership of Dick Ide. The salesman was so knowledgeable about the Honda, that I knew it was an excellent car to buy. I am so happy with my Honda Civic. More

by mary224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Infantino
Mar 21, 2013 -

Ide Honda responded

Thank you for the kind words about your experience here at Dick Ide Honda! We strive to achieve 100% customer satisfaction, and hope you are enjoying your new Civic. Please feel free to contact us, or swing by the dealership if you have any questions. We hope to do business with you in the future, and don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 19, 2013

Joe was very helpful and professional. We got down to business and he met my expectations with the trade-in and the price we worked out. Thank you, John More

by armontrout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 20, 2013 -

Ide Honda responded

It is great to hear that you had such a positive experience with Joe and our team. We appreciate you choosing Dick Ide Honda, and please don't hesitate to contact us with any questions or concerns! Feel free to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 19, 2013

Joe contacted us right after I sent a request from the Honda web site. He was very knowledgeable about the 2013 Accord. He showed us many features and answered all questions we had. We cannot see where an More

by Gavery9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 20, 2013 -

Ide Honda responded

Thank you for your time; we truly appreciate this great review! We feel our customers deserve nothing but the best, so we make sure to be there for them every step of the way! Joe and Jim will be humbled to hear that their hard work and commitment to customer service is appreciated. Congratulations on your new Honda Accord, and thank you for choosing Dick Ide Honda! We look forward to working with you in the future and don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 19, 2013

Purchasing a new van at Dick Ide Honda was a very pleasant experience! I was dealt with in a friendly, honest and fair manner from the moment I entered the dealership to the moment I left with my new More

by kjbelmont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken Neufeglise
Mar 21, 2013 -

Ide Honda responded

Thank you for taking the time to write this great review! We strive to provide excellent customer service to each and every person that walks through our door, and we are glad Brad and Ken were able to show you how important this is to us. Thank you for choosing Dick Ide Honda, and please let us know if you have any questions! Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

...
137
...