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Ide Honda
Rochester, NY
1,570 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,570 reviews
January 05, 2021
Awesome experience buying a car this week. Great car, well taken care of/great service by sales and finance departments! Thank you TJ and Rich!! well taken care of/great service by sales and finance departments! Thank you TJ and Rich!! More
by mbs
December 27, 2020
I have bought several cars in the past but I have to admit that my experience with TJ far surpassed my other experiences. He spent a lot of time, but very efficiently explaining how to work everything admit that my experience with TJ far surpassed my other experiences. He spent a lot of time, but very efficiently explaining how to work everything in the car and made the transaction very easy and fun. Thank you TJ! More
by Ghoffer
Employees Worked With
December 27, 2020
Brad was amazing! I won’t ever go to someone else for a car again. He really helped me get out of my other loan for a car that was horrible. He was able to get a great reliable car with basically the same car again. He really helped me get out of my other loan for a car that was horrible. He was able to get a great reliable car with basically the same payment. Everyone should go to him for a car! More
by Destinie
December 23, 2020
This was my first car-buying experience on my own and I felt so comfortable and relaxed working with Brad Constantino. He was not pushy and I felt I could sincerely trust him to guide me in the right dire felt so comfortable and relaxed working with Brad Constantino. He was not pushy and I felt I could sincerely trust him to guide me in the right direction. He answered all my questions and had good follow-up. More
by laurie
Employees Worked With
December 22, 2020
From start to finish this was our best car buying experience, we have had some awful experiences elsewhere in the past but Ide Honda (Brad Constantino) was patient, not pushy at all; let us pace the experience, we have had some awful experiences elsewhere in the past but Ide Honda (Brad Constantino) was patient, not pushy at all; let us pace the process as we asked questions and analyzed our choices, was thorough and completely reasonable to deal with. Brad was very friendly and personable, and changed my perspective from the dread of walking into a dealership to buy a new car into an enjoyable, efficient, stress free process. More
by Bajustice1
Employees Worked With
December 22, 2020
Excellent service and trustworthy unlike the lies that you deal with at Garber Honda. The buying experience at Ide Honda was simple and professional. TJ Graham followed up on everything he said he would a you deal with at Garber Honda. The buying experience at Ide Honda was simple and professional. TJ Graham followed up on everything he said he would and earned my business. I recommend Ide Honda. More
by scottrmrz
December 16, 2020
high recommend the best customer service around! we have gotten the best care from these guys for the past 8yrs! its nice to see familiar faces who always have a high level of perfessionalism. gotten the best care from these guys for the past 8yrs! its nice to see familiar faces who always have a high level of perfessionalism. More
by as.johnson2016
November 14, 2020
I have been looking for a new vehicle for almost a year . I am so glad I went to Ide and met TJ. He squared the deal for me and only a matter of minutes I knew I was going to buy from Ide. I am so glad I went to Ide and met TJ. He squared the deal for me and only a matter of minutes I knew I was going to buy from Ide. More
by chickflix29
October 15, 2020
Huge thank you to Brad Constantino and Ide Honda for finally getting my husband into a newer car! Out with the old (2005 Accord) and into a 2020 Accord hybrid. We couldn’t be happier with the car and th finally getting my husband into a newer car! Out with the old (2005 Accord) and into a 2020 Accord hybrid. We couldn’t be happier with the car and the experience! (I also still LOVE my 2016 CRV from Ide!!) More
by Linda M
Employees Worked With
