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Ide Volkswagen

East Rochester, NY

4.9
1,113 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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333 North Washington St

East Rochester, NY

14445

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Showing 1,113 reviews

March 31, 2022

So happy Ide was able to find me a replacement Dune for my awesome, but aging Dune! They have always taken great care of me with excellent maintenance & went above & beyond to find my new car! More

by JR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Maddalena, Aaron Cuervo
March 25, 2022

My experience at IDE was extremely smooth. All my questions were answered quickly and kindly. Spencer was a pleasure to work with and the appointment times were flexible for me to come in. More

by Ryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2022

We met David Ruzhansky almost a year ago when we were looking to replace our 2006 Passat with a new vehicle. At that time we looked at new and used vehicles but nothing seemed to worked for us. We want More

by Apepin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Blake, Aaron Cuervo
March 21, 2022

Amazing service and very speedy service. Couldn't ask for a better experience. We love our new van. More

by kiwiking03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Preteroti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiersten Herman
March 13, 2022

David Ruzhansky was a pleasure to work with and made the entire experience very simple and straightforward. We came from Buffalo New York, and the transaction was quick and painless! We would definitely rec More

by siebertk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2022

David Was great! he was patient and willing to listen to what I needed and pointed me in the right direction. More

by bpalmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2022

Kiersten was great throughout the whole process, quick,easy and came through as promised. Love our new car! Thank you! More

by Lturner6050
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiersten Herman
March 04, 2022

Laid back no pressure dealership. Found me the exact vehicle I had in mind and made the process super easy. Friendly and informative staff who won’t try and sell you what you don’t ne More

by Codyz1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Preteroti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2022

Thanks to Joe and Spencer for making this experience painless and actually enjoyable. I have known Joe for years and knew that I could trust him to guide me in the right direction. More

by Jlucas9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Preteroti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2022

Just got my second VW from Spencer Clarke at Ide and the experience was great! Even in todays challenging car market with lower than normal inventories, Spencer hustled for us, found the Taos S model we wan More

by jsroc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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