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Ide Volkswagen
East Rochester, NY
1,091 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,091 reviews
January 05, 2022
First time dealing with Dick ide Volkswagen smooth process and spencer Clarke was awesome great experience process and spencer Clarke was awesome great experience More
by Thomasgwhite23
January 01, 2022
David is the best and I recommend him to anyone. Best service and very friendly. service and very friendly. More
by zastawrnyjulia1
Employees Worked With
December 31, 2021
Spencer made the buying experience easy and comfortable. Everything was handled professionally and he assured that we we able to finish the deal and obtain the car very quickly. He was great at communicatin Everything was handled professionally and he assured that we we able to finish the deal and obtain the car very quickly. He was great at communicating and getting back to me quickly when I had questions. More
by Billskelly12
December 30, 2021
Spencer was great to deal with, the experience was fast and easy, and Will loves his new Taos. and easy, and Will loves his new Taos. More
by Pwcypher
Employees Worked With
December 30, 2021
David made the process of purchasing my 2022 Tiguan extremely easy and pleasant. I’ve never had such a positive experience purchasing a car before. I’ll certainly be a return customer. extremely easy and pleasant. I’ve never had such a positive experience purchasing a car before. I’ll certainly be a return customer. More
by Brittany F
December 29, 2021
We just purchased our 3rd Volkswagen from David! From start to finish, his efforts make the process seamless and he puts our needs above all else. I can't recommend working with David enough! start to finish, his efforts make the process seamless and he puts our needs above all else. I can't recommend working with David enough! More
by Frank G
Employees Worked With
December 29, 2021
We had a wonderful experience with this dealership. Kiersten was very knowledgeable, efficient and helpful throughout our whole transaction. We always felt comfortable and never pressured to rush any Kiersten was very knowledgeable, efficient and helpful throughout our whole transaction. We always felt comfortable and never pressured to rush any decision. Likewise, the sales manager and finance department were equally impressive. Thank you to all who helped us with our purchase; we LOVE our new vehicle! We highly recommend Kiersten and IDE Volkswagen to anyone in the market for a new vehicle! More
by Ginelle
December 29, 2021
I have dealt with Ide Dealerships for over thirty years and have always been impressed with their friendly help and excellent service. Spencer continued that tradition. He was friendly and knowledgeable, and have always been impressed with their friendly help and excellent service. Spencer continued that tradition. He was friendly and knowledgeable, and made the whole buying experience smooth and enjoyable. More
by Fr.robert.kennedy
Employees Worked With
December 23, 2021
Spencer was the perfect car salesman and made the experience enjoyable. A seamless transaction. Would highly recommend! experience enjoyable. A seamless transaction. Would highly recommend! More
by Katiealaimo78
December 21, 2021
Easygoing no pressure approach. My salesman, David Easygoing no pressure approach. My salesman, David Ruzhansky, was very easy to work with. Walked in and walked out in 1.5 hrs satisfied with my pur Easygoing no pressure approach. My salesman, David Ruzhansky, was very easy to work with. Walked in and walked out in 1.5 hrs satisfied with my purchase. Handled my insurance and loan quickly. Love Love the car. I recommend to everyone looking for a new or used car to buy a ride from Ide! More
by Sally C.
Employees Worked With
