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Ide Volkswagen
East Rochester, NY
1,113 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,113 reviews
February 24, 2022
David was helpful and worked within our budget. He saw the entire deal through and made it easy and clear - and quick! He saw the entire deal through and made it easy and clear - and quick! More
by Sue
February 22, 2022
David has always been helpful and easy to work with. Our family has bought from him 4 times. Thank you David! Our family has bought from him 4 times. Thank you David! More
by kmlawson314
Employees Worked With
February 19, 2022
Spencer was incredibly helpful and made the leasing process so easy. I never felt any pressure which is nice when getting a new car. I highly recommend Spencer/Dick Ide. process so easy. I never felt any pressure which is nice when getting a new car. I highly recommend Spencer/Dick Ide. More
by brooke.lennox
February 05, 2022
Our first interaction with IDE VW was very positive. Show room clean and neat and quiet. After our former VW dealer sold out we needed something new. Our sales rep Spencer Clarke was very knowledgeable and room clean and neat and quiet. After our former VW dealer sold out we needed something new. Our sales rep Spencer Clarke was very knowledgeable and friendly. He had a car for us in less than a month. I highly recommend Spencer and the. IDE dealership and look forward to a long relationship. Alan and Janice Smith. More
by Pickyandal1951
January 27, 2022
The dealership was very clean, welcoming, and organized. No one was pushy about making a decision and I didn’t have to do anything! It was a very pleasant experience. No one was pushy about making a decision and I didn’t have to do anything! It was a very pleasant experience. More
by Abbey.greenway
January 27, 2022
It was a wonderful car buying experience!David was very It was a wonderful car buying experience! David was very helpful and professional. I would definitely return to him for future purchases. Everyone It was a wonderful car buying experience! David was very helpful and professional. I would definitely return to him for future purchases. Everyone at the dealership was friendly and a pleasure to do business with. More
by Laura
Employees Worked With
January 26, 2022
This will be my 4th VW purchased from Ide VW! Spencer was extremely knowledgeable and professional. He related very nicely with my 22 year old son as well as his Mom (me) :-) We never felt pressured or rush extremely knowledgeable and professional. He related very nicely with my 22 year old son as well as his Mom (me) :-) We never felt pressured or rushed. You have earned my (our) business for life!! Debra Kelley More
by Debrakelley5561
Employees Worked With
January 26, 2022
ALWAYS nice kind and knowledgeable. Willing to work with you every time and provide exceptional service. you every time and provide exceptional service. More
by jkell18
January 20, 2022
Smooth and efficient process from start to finish. Car was waiting for me and everyone knew their role. Nick Cone and Bo the finance manager were also great! was waiting for me and everyone knew their role. Nick Cone and Bo the finance manager were also great! More
by Williamtmcdonald
January 19, 2022
David was amazing! He was very helpful and informative. It has been a while since I purchased a car and I was a bit nervous. David made the experience stress free and enjoyable! I would totally recommend I It has been a while since I purchased a car and I was a bit nervous. David made the experience stress free and enjoyable! I would totally recommend IDE VW to anyone! More
by Emma H
