Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Kiersten was absolutely wonderful to work with from start to finish. We knew exactly what we were looking for (VW model) and she was able to locate our model and we were able to purchase it through Ide. She to finish. We knew exactly what we were looking for (VW model) and she was able to locate our model and we were able to purchase it through Ide. She was so easy to work with, listened to everything we wanted, was extremely professional/knowledgable and a great personality to match. A great experience from the moment we walked in and met Kiersten until she watched us leave the Ide parking lot in our new vehicle. Thanks so much for everything! More
It was a pleasure to work with David! I felt comfortable and confident (not pressured and rushed like I have at other dealerships). Got just what I wanted at a fair price. He even arrange I felt comfortable and confident (not pressured and rushed like I have at other dealerships). Got just what I wanted at a fair price. He even arranged for delivery on his day off to make it more convenient for me! Five stars :) More
I found David to be friendly, professional, and not at all pushy. Which I greatly appreciated given other experiences I've had with other car dealers. He also seemed genuinely interested in making sure I all pushy. Which I greatly appreciated given other experiences I've had with other car dealers. He also seemed genuinely interested in making sure I got the car I wanted/needed. I would work with him again if he doesn't fully retire before I need a new car. More
Great service all around! Friendly team that is very customer focused. David is a professional - follows up on all the details and is very knowledgeable on the VW brand. I Friendly team that is very customer focused. David is a professional - follows up on all the details and is very knowledgeable on the VW brand. I highly recommend both IDE Volkswagon and David. More
Very positive experience from start to finish. Spencer was recommended to me and he didn’t disappoint. I’m excited to be a VW owner again! Spencer was recommended to me and he didn’t disappoint. I’m excited to be a VW owner again! More
Well to be honest, my ratings don’t tell the whole story. Spencer Clarke is a honest and capable salesperson and the IDE Dealership is doing what they can to appease customers in this post-pandemic crazy wor Spencer Clarke is a honest and capable salesperson and the IDE Dealership is doing what they can to appease customers in this post-pandemic crazy world. V W is doing a poor job of promoting what is a pretty good product and potentially a very loyal customer by not turning out cars they way they should. I love the product but had to take a vehicle that wasn’t what I really wanted because of their shortsightedness with the market. Fix the supply chain and they’ll fix a lot of problems. More
Great service, perfect buying experience! This was the second vehicle I bought from David. He went out of his way to get me a vehicle to test drive on his day off. We closed the deal verball This was the second vehicle I bought from David. He went out of his way to get me a vehicle to test drive on his day off. We closed the deal verbally and everything from initial call through closing went smoothly. If you want someone who shoots straight and works with you, give David a call. I'll use him again on my next one! A+++ More
No one got back to me either on e mail or after calling. Went there out of my way just to find out they had a deposit on the car that morning Went there out of my way just to find out they had a deposit on the car that morning More
Ide Volkswagen made everything so easy! My salesman, Nick Weis was patient and knowledgeable and the Sales Manager, Joe Preteroti was also great to work with. They both went the extra mil My salesman, Nick Weis was patient and knowledgeable and the Sales Manager, Joe Preteroti was also great to work with. They both went the extra mile to find the car I wanted. Bo, in finance was quick and thorough. I would highly recommend if you want a fun, hassle-free, car-buying experience. More
David was excellent and made it very easy to find what I was looking for. He made the whole process very easy and streamlined, and made it very easy to get my car. was looking for. He made the whole process very easy and streamlined, and made it very easy to get my car. More















