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Ide Volkswagen

East Rochester, NY

4.9
1,199 Reviews
At Ide VW, we believe a dealership should be more than just a place to buy a car — it should be a trusted part of the community. As a family-owned dealership, community involvement has always been at the heart of who we are. We proudly support local schools, educational research, special needs programs, community arts, music and bands, and many nonprofit organizations that help make our region stronger. Giving back isn’t a marketing strategy for us — it’s part of our culture and our responsibility as a local business. While we’re passionate about serving the community, we’re equally committed to delivering an exceptional customer experience. At Ide VW, customers will find a huge inventory, competitive pricing, and great deals on both new and pre-owned vehicles. Most importantly, our team is known for providing a relaxed, no-pressure environment where people can shop comfortably and confidently. At Ide VW, we're proud to be more than a dealership - we're neighbors.
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333 North Washington St

East Rochester, NY

14445

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Showing 1,199 reviews

May 28, 2022

Kiersten was absolutely wonderful to work with from start to finish. We knew exactly what we were looking for (VW model) and she was able to locate our model and we were able to purchase it through Ide. She More

by Kristen Rusho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiersten Herman
May 28, 2022

It was a pleasure to work with David! I felt comfortable and confident (not pressured and rushed like I have at other dealerships). Got just what I wanted at a fair price. He even arrange More

by RMG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022

I found David to be friendly, professional, and not at all pushy. Which I greatly appreciated given other experiences I've had with other car dealers. He also seemed genuinely interested in making sure I More

by psuclhineder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022

Great service all around! Friendly team that is very customer focused. David is a professional - follows up on all the details and is very knowledgeable on the VW brand. I More

by kathycarter455
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022

Very positive experience from start to finish. Spencer was recommended to me and he didn’t disappoint. I’m excited to be a VW owner again! More

by Maria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2022

Well to be honest, my ratings don’t tell the whole story. Spencer Clarke is a honest and capable salesperson and the IDE Dealership is doing what they can to appease customers in this post-pandemic crazy wor More

by Steve S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Boyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
James Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Blake
May 20, 2022

Great service, perfect buying experience! This was the second vehicle I bought from David. He went out of his way to get me a vehicle to test drive on his day off. We closed the deal verball More

by realdeal114
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022

No one got back to me either on e mail or after calling. Went there out of my way just to find out they had a deposit on the car that morning More

by Rick
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Preteroti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022

Ide Volkswagen made everything so easy! My salesman, Nick Weis was patient and knowledgeable and the Sales Manager, Joe Preteroti was also great to work with. They both went the extra mil More

by katyeberts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Weis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Preteroti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022

David was excellent and made it very easy to find what I was looking for. He made the whole process very easy and streamlined, and made it very easy to get my car. More

by svp97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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