Imperial Ford
Mendon, MA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Fantastic! Very, very happy with my new car purchase from Imperial Ford! Doug Hood was fantastic! He took the time to listen to us, showed us different models Very, very happy with my new car purchase from Imperial Ford! Doug Hood was fantastic! He took the time to listen to us, showed us different models and features, was patient, and overall a real pleasure to work with. When Doug says he'll do something, you can trust him to take care of it. The whole Imperial experience is amazing. All the different dealerships right there, a selection that is truly unbelievable, state of the art showrooms and facilities, prices that you'd never find closer to Boston, and friendly people. I even had breakfast at the diner and got a haircut while I was there. Next time I need a car, I'm calling Doug and going to Imperial! More
Good experience I stopped in to look at used cars. There was no pressure from the salesman Ali Kehail abd the manager Mike Kind. It was a great experience. I stopped in to look at used cars. There was no pressure from the salesman Ali Kehail abd the manager Mike Kind. It was a great experience. More
Ford Review This is my 2nd car I have purchased with Shawn Goulet. The service and friendliness of this dealership is beyond exceptional. Highly recommend them This is my 2nd car I have purchased with Shawn Goulet. The service and friendliness of this dealership is beyond exceptional. Highly recommend them to everyone!!! More
ford escape Got new car last week, just went in to look compare prices. Salesman, Dean, was helpful and the process was quick and easy. As for salesman that we Got new car last week, just went in to look compare prices. Salesman, Dean, was helpful and the process was quick and easy. As for salesman that we dealt with over the past week at other dealerships he was the best. Hoping positive customer service carries over to service as well. More
Great sales experience Hello, My husband and I had been looking for a new mid sized SUV for a few months. When we walked into Imperial, from beginning to end, they stood a Hello, My husband and I had been looking for a new mid sized SUV for a few months. When we walked into Imperial, from beginning to end, they stood apart from all the other dealerships we had visited. Very professional, helpful and we never felt pressured or rushed. Thank you for a great experience! Happy Holidays More
Nice Purchase Experience We worked with Jason and Mike DiMella on the purchase of our new Explorer. Great experience. No pressure. They accommodated our requirements and we We worked with Jason and Mike DiMella on the purchase of our new Explorer. Great experience. No pressure. They accommodated our requirements and were very patient with us. We also worked with Will Granata on the transaction. He explained all of the paperwork and we felt very comfortable in making the deal. More
Mike Peters I walked in to Imperial Ford with barely a hint to what I was looking for and no clue as to what I wanted. The dealership is huge and Mike Peters wal I walked in to Imperial Ford with barely a hint to what I was looking for and no clue as to what I wanted. The dealership is huge and Mike Peters walked the whole lot in the bitter cold with amazing patience as I went from car to car changing my mind many, many times. Mike was knowledgeable about every vehicle. I would have settled for a car I liked but instead I left with a car I loved thanks to Mike. I would recommend Mike Peters and Imperial Ford to anyone looking for a new vehicle. PS this is the second car I have purchased from Imperial but by far the best car buying experience! Thanks Mike. More
Great experience My husband and I had been to a couple of other dealerships looking for a car. Actually my husband found one on my last shopping trip, but I did not. My husband and I had been to a couple of other dealerships looking for a car. Actually my husband found one on my last shopping trip, but I did not. Shawn Goulet made buying a car easy. He was straight forward, helpful and we never felt pressured. We knew from our past experiences that it could be several hours, but this was the first time we could walk to a diner and eat while waiting for the car to be detailed. We left with exactly what we wanted and feeling like we got a good deal. Shawn actually called us on our way home to let me know that I had left my phone charger in my old car. This does not seem like a big deal to some, but we left my husband's wallet accidentally in the last car we turned in at another dealership and were not allowed to get it back. Shawn took the time out to let us know that he would hold it for us. All of the small niceties added up to a great experience. More
Best experience buying a car!! This was the absolute best experience buying a truck. After much research, we found the Ford F250 that we were looking for and it was in the little t This was the absolute best experience buying a truck. After much research, we found the Ford F250 that we were looking for and it was in the little town of Mendon! Upon entering the dealership, we were greeted with smiles and felt so welcome - not the hard sell you are used to! Gerald Souza was our sales rep and was so attentive and helpful. Even though we knew the Ford was for us, he helped search the lot for other comparable vehicles (to be sure that we got what we wanted). Purchasing the truck was a breeze and when we came back to pick it up, Gerald was there to say hello and they even remembered our names! Imperial Motors treats their customers like royalty! I would continue to purchase vehicles from them and would HIGHLY recommend to others! What a great experience!! More
One Great Day, Great Imperial Employees We were looking to buy a Ford Fusion and decided to visit Imperial Ford. We've bought vehicles from Mike DiMella over the years and once again he did We were looking to buy a Ford Fusion and decided to visit Imperial Ford. We've bought vehicles from Mike DiMella over the years and once again he didn't disappoint! Working with Mike and Dennis Leoleis was a pleasure! With the HUGE inventory at Imperial Ford, Mike & Dennis went out of their way to find the perfect car for us. We were then introduced to Jeff Nadim in the Finance Department. His approach to completing the deal and explaining ALL the numbers was refreshing without adding any pressure. Imperial Ford was a 90 minute drive for us and after our day there we were glad we made the trip. With the gift card we were given, we ended our day with a great meal and service at the Miss Mendon Diner which is part of the Imperial complex. You can bet when we are ready for our next car we will start at Imperial! More