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Ira Lexus of Manchester

Bedford, NH

4.8
1,202 Reviews
Here at Ira Lexus of Manchester, we’re one of the premier Lexus dealerships serving the communities of Bedford, Merrimack, and Manchester, NH. We’d like to tell you a little more about us. We’re a full-service Lexus dealership, which means that we cover all the bases. Trust us. When you hear us say that we cover all the bases, we’re not talking about a home run. We’re talking about a grand slam! We’ve got a massive inventory of NEW, USED, AND CERTIFIED LEXUS VEHICLES. We’ve created a streamlined financing process that’ll make securing an auto loan or lease an absolute breeze. And we feature a state-of-the-art service center, where our expert automotive technicians can take care of any Lexus problems.
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18 Kilton Rd

Bedford, NH

03110

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Showing 1,202 reviews

February 07, 2024

The employees are friendly and welcoming. I worked with Eddie Aldrich. He is very knowledgeable and kept me informed about the car repairs. More

by janetselle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aldrich
Feb 10, 2024 -

Ira Lexus of Manchester responded

We're glad to hear that you had a positive experience with the friendly and welcoming employees, particularly Eddie. It's great that Eddie's knowledge and communication kept you informed about the car repairs. Thank you for choosing our services, and we look forward to serving you again in the future!

February 06, 2024

Just make sure they listen to what you are saying when you drop it off More

by Djboucher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Nicholson
2.0
This rating includes all reviews, with more weight given to recent reviews.
James Hennessey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Ira Lexus of Manchester responded

Thank you for bringing this to my attention. I apologize for the experience you had during your service visit with us. I would like an opportunity to address your concerns and to earn your business, please contact me at ksforza@Group1Auto.com. I look forward to speaking with you. Kelli Sforza, Service Director

February 04, 2024

Lexus is a higher level of experts and performance of taking care of customers great service would recommend using them even if i didn’t have a Lexus thanks team More

by RichF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Ira Lexus of Manchester responded

Thank you for your kind words! We're delighted to hear about your positive experience with our team at Lexus. Providing excellent service is our priority, and we're grateful for your recommendation. Safe travels and enjoy your Lexus!

February 03, 2024

I am very pleased with the quality of the work and the professionalism of my service advisor Laurie More

by R600041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Ira Lexus of Manchester responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 02, 2024

Service dept is very professional and courteous . Laurie was very helpful..The mail coupons came in handy and I appreciate the car wash. More

by Car survey
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Ira Lexus of Manchester responded

We're pleased to hear that our service department, especially Laurie, provided professional and courteous service. We're glad you found the mail coupons handy and appreciated the car wash. Thank you for choosing our dealership, and we appreciate your positive review!

February 02, 2024

"I had a wonderful experience at this dealership! The staff was friendly and knowledgeable. I would definitely recommend this dealership to anyone in the market for a new car." More

by Gaorika
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendolyn Mabie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2024 -

Ira Lexus of Manchester responded

We're delighted to hear about your wonderful experience! It's fantastic that the staff was friendly and knowledgeable, making your visit enjoyable. Thank you for recommending our dealership to others. We appreciate your recommendation and look forward to serving you in the future!

February 02, 2024

The greeter at the service entry was very pleasant and courteous. My service advisor was very good too. He explained what the service entailed and he explained an additional repair I needed very clearly. More

by Katherineturner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Ira Lexus of Manchester responded

We're delighted to hear that the greeter at the service entry and your service advisor provided a pleasant and courteous experience. It's great that your service advisor explained the service details and additional repairs clearly. Thank you for choosing our services, and we appreciate your positive review!

February 01, 2024

After extensive research and multiple Lexus dealership visits I was finally able to locate the GX460 I wanted with a price that I was beyond thrilled with at Lexus of Manchester. The sales team, specifi More

by Nurserebecca1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Lemieux
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hennessey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2024 -

Ira Lexus of Manchester responded

Thank you for sharing your positive experience at Ira Lexus of Manchester! It's great to hear that James and the sales team provided a dream experience for you. We're glad you found them to be transparent, knowledgeable, and no pressure. Your recommendation and insights about our dealership and James as a sales consultant are appreciated. Safe travels in your new Lexus GX460, and we appreciate your business!

January 31, 2024

Did exactly what they said they would. Helpful and courteous. First time in for 5k checkup. No issues More

by bagel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Aldrich
Feb 01, 2024 -

Ira Lexus of Manchester responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 31, 2024

Took my car in for service and Josh was helpful and knowledgeable as he always is. More

by Stziolis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Ira Lexus of Manchester responded

It's fantastic to hear that you had a great experience and that Josh provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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