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Island Acura - Service Center

Wantagh, NY

4.7
55 Reviews
Call Service Center (516) 679-5400

55 Reviews of Island Acura - Service Center

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December 25, 2023

José was in contact with me throughout the entire process. The work was done in a timely manner. More

by angiepena27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Herrera
Report | Print
Dec 27, 2023 -

Island Acura responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
December 25, 2023

Island Acura has a great group of people working there! From Rocky in sales to Joe and Tina in service! They really go out of there way to do the right thing! They are a pleasure to deal with! More

by Popsail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Tarik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina
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Dec 27, 2023 -

Island Acura responded

t's fantastic to hear about your positive experience with the team at Island Acura! Rocky in sales, along with Joe and Tina in service, seem to have made a lasting impression with their dedication to doing right by their customers. Going above and beyond to provide exceptional service and making the experience enjoyable is what we aim for. Your kind words mean a lot to us, and we're grateful for your support. If there's anything more we can do for you, please don't hesitate to reach out. Thank you for choosing us and for your wonderful feedback!

Dec 28, 2023 -

Island Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Island Acura! If you have any further questions, please give us a call. We're always happy to help!

Helpful
December 22, 2023

Seemingly nice but shady business practices. Ask for a copy of what they've actually done and expect for them to never send it because it wasn't actually done. Read and ask plenty of questions. More

by Kayla
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Mulcahy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGiovanni
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2023 -

Island Acura responded

While we are sorry that you feel this way, we do not agree with this review. We work very hard to run an honest upright business. Our customers are very important to us. Please expect our General Sales Manager to be reaching out to you to further discuss your concerns.

Helpful
December 12, 2023

Great. Done in a timely manner. Jose was amazing and explained everything thoroughly. Overall great experience More

by vickie.tsaklanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Dec 13, 2023 -

Island Acura responded

That's wonderful to hear! Thanks for sharing your positive experience. We're thrilled that Jose provided excellent service and made sure everything was explained thoroughly. If you ever need assistance in the future, don't hesitate to reach out. We appreciate your feedback and your business!

Dec 14, 2023 -

Island Acura responded

Hi, we're happy you found our staff to be so supportive during your experience here at Island Acura. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
December 05, 2023

My experience at Island Acura to sum up was fast, easy and provided by courteous professionals More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
Report | Print
Dec 05, 2023 -

Island Acura responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

Helpful
December 05, 2023

Always great service! MDX and TLX serviced.. Nice staff. I have serviced my cars here for over 20 More

by hillman1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
CADAN
Report | Print
Dec 05, 2023 -

Island Acura responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

Helpful
December 01, 2023

An Excellent dealer in every area - Sales, Service, Financial. It is a pleasure to deal with Island Acura. More

by foxxx12
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Onolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Island Acura responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

Helpful
November 23, 2023

Extremely accommodating with great mechanics and superior customer service. Excellent dealership. Fantastic work on my 2003 Acura CL More

by dougsommer32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chand
Report | Print
Nov 24, 2023 -

Island Acura responded

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
November 17, 2023

Everyone I encountered in the dealership is knowledgeable , very professional and understanding of any concenrs More

by Maryc125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Nov 19, 2023 -

Island Acura responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
November 14, 2023

Very satisfied with the service department. Employees are very helpful and courteous. Wait could be a lot less time. More

by Gino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Nov 16, 2023 -

Island Acura responded

Hello Gino, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
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