Jackie Cooper Imports - Service Center

I have used Jacqui Cooper for several years and Cliff has always done an outstanding and very efficient job he’s always busy but he’s always polite and always has a smile on his face he definitely needs a ra always done an outstanding and very efficient job he’s always busy but he’s always polite and always has a smile on his face he definitely needs a raise More

Cliff Jones in the Service Center is as good as it gets for a contact to help us with anything we need re: servicing our car. for a contact to help us with anything we need re: servicing our car. More

I have owned 5 different Mercedes vehicles since 1990 and this is the best service dept of any of the dealership I have use. My advisor, John, has always been helpful, keeps me updated on the progress of re this is the best service dept of any of the dealership I have use. My advisor, John, has always been helpful, keeps me updated on the progress of repairs and provides excellent customer service. During this last service, he had my car detailed and thoroughly cleaned, knowing I had had surgery (with complications) and had not been able to clean my car (the way I normally do). My daughter even brought her Mercedes up here, from Oklahoma City, for service and repairs because the dealership in her area was not cooperative and were extremely rude to because her car was over 2 years old. I cannot envision myself using any other dealership for purchases/service. More

Very professional and attentive. They are trustworthy, and provide excellent customer service and timely repairs. I’m highly satisfied with the staff and the standards of service. They are trustworthy, and provide excellent customer service and timely repairs. I’m highly satisfied with the staff and the standards of service. More

Very courteous and helpful service personnel. One morning my car wouldn’t start. The service advisor promptly sent a technician to my house. He found the battery was low and he attached a booster One morning my car wouldn’t start. The service advisor promptly sent a technician to my house. He found the battery was low and he attached a booster and got me going. More

The service thatJohn providerd was outstanding John provided services for both my carss. Eaxh service was outstanding provided services for both my carss. Eaxh service was outstanding More

Service was good. Service rep was friendly and answered my questions. Cost of battery & labor to change out was extreme. Service rep was friendly and answered my questions. Cost of battery & labor to change out was extreme. More

Lana took great care of me and the service was prompt and excellent. Thank you! excellent. Thank you! More

Lana is exceptional. Your team always goes above and beyond. My experiences will keep me coming back Your team always goes above and beyond. My experiences will keep me coming back More

The service was good. The technicians were informative and respectful. I don’t have any negative comments whatsoever. The technicians were informative and respectful. I don’t have any negative comments whatsoever. More