![](https://www.dealerrater.com/ncdn/s/11.20240528.717/Graphics/icons/close-x-orange.png)
Jackson Acura
Roswell, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,438 reviews
I have called and emailed several times over the last few weeks trying to get new tires ordered. No one will call me back or email me. I don’t know what to do at this point but to get new tires elsewhere. weeks trying to get new tires ordered. No one will call me back or email me. I don’t know what to do at this point but to get new tires elsewhere. More
Have used Jackson Acura service department since I bought my MDX from them in 2015. Always had excellent service and communication. My service manager, Nick Covino always provided excellent service and commu my MDX from them in 2015. Always had excellent service and communication. My service manager, Nick Covino always provided excellent service and communication. He even gave me information regarding my service history to take on our move out of state. Will miss going to Jackson Acura for service on my MDX. Thank you so much for your help, Nick! More
My Service Manager, Yvonne, is amazing! She goes above and beyond to ensure my experience is perfect. She goes above and beyond to ensure my experience is perfect. More
Professional. Great service. I would like to come always to this dealership but the drive is too far.50 miles out Great service. I would like to come always to this dealership but the drive is too far.50 miles out More
It’s closer to a spa experience for the car instead of visiting a garage or car dealer visiting a garage or car dealer More
Yvonne was fantastic with getting me in for repair on my MDX. I was given a new MDX for a loaner vehicle. She kept me informed quite often with updates and estimated time of repair being completed. My vehic MDX. I was given a new MDX for a loaner vehicle. She kept me informed quite often with updates and estimated time of repair being completed. My vehicle was washed and vacuumed upon my arrival. Great service with professional people. I would definitely recommend Yvonne and Jackson Acura to anyone that needs Acura service. Great work Yvonne and Jackson Acura!! More
Nick did a great job getting me in and out as quickly as possible and keeping me informed as to status. No surprises. possible and keeping me informed as to status. No surprises. More
CM really knows his stuff. He took the time to understand my needs for a car and also asked about my life goals to ensure the car I chose, could work long term. I ended up with He took the time to understand my needs for a car and also asked about my life goals to ensure the car I chose, could work long term. I ended up with the Acura ILX. I will be going to CM for my next car for sure. More
My experiences have only been with Service and Parts. A big kudos to Nick (service) and Steve (parts) for doing a great job. I've been getting lease cars from them for many years, and never been disappoi A big kudos to Nick (service) and Steve (parts) for doing a great job. I've been getting lease cars from them for many years, and never been disappointed. **5 Stars** More
Excellent. Always great service from Jackson Acura. Keep doing what you're doing. Thanks again Always great service from Jackson Acura. Keep doing what you're doing. Thanks again More